Lorrie Holman
Magnolia,TX
Summary
Qualified Accounting Clerk with distinguished history of accuracy and professionalism. Offering careful documentation and mathematical skills to challenging receivable position. Trained in CDK. Competent and detail-oriented Accounting Assistant well-versed in accounts receivable management. Talented in identifying and correcting errors for impeccable accuracy. Proactive communicator with solid foundation of trustworthy and dependable performance. Motivated accounting clerk familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures. Staying on top of accounting needs by proactively updating journal entries and financial schedules. Diligent accounting and office administrative professional with over 6 years of experience in office settings. Highly organized and hardworking. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Accounting Clerk
Gullo Ford
Conroe, TX
01.2024 - Current
- Maintained accurate accounts for cash, checks, credit card transactions and ach transactions.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Performed month-end close procedures such as journal entries, account reconciliations, accruals.
- Prepared daily aging reports of accounts receivables due from customers (cash/check and credit card).
- Processed incoming payments and invoices in a timely manner.
- Performed daily general ledger entries to record financial transactions accurately.
- Checked postings and documents for correctness, accuracy and proper coding.
- Prepared bank deposits by compiling data from cashiers.
- Count down all cashier bags and replenish bags.
- Supported clerical and administrative needs of senior department staff.
- Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes.
- Coded invoices and other records to maintain organized and accurate records.
Warranty Cancellation Clerk
Keating Honda
Conroe, TX
08.2018 - 01.2021
- Checked postings and documents for correctness, accuracy and proper coding.
- Supported office clerical functions using word processing and other software, email and office machines.
- Processed refunds accurately and efficiently.
- Developed organizational filing systems for confidential customer records and reports.
- Delivered messages and ran errands.
- Communicated with customers to answer questions or explain information in regards to there cancellations and/or warranties.
- Answered telephones, directed calls, and took messages.
- Completed and mailed contracts, checks.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Performed data entry tasks to update customer accounts records.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Area Supervisor
Kohls Department Store
Tomball, TX
08.2014 - 08.2018
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Analyzed sales data from various reports to determine areas where improvements could be made.
- Mentored newly hired staff in upselling techniques to improve sales.
- Facilitated communication between departments within the organization to ensure successful collaboration.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Monitored employee work and determined benchmarks for performance indicators.
- Trained, managed and motivated employees to promote professional skill development.
- Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
- Managed 10-15 employees.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw daily operations in Misses,Juniors,Young Mens and Mens with a strong team.
- Delegated work to staff, setting priorities and goals.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Counted and balanced registers.
- Planned and coordinated promotional events to increase customer traffic at store locations.
- Captain of our AIA (associates in action) events. This being the stores volunteer program.
- Developed and maintained a positive working environment for all staff members.
- Monitored employee performance, providing feedback and coaching as needed.
- Used Point of Sale register system to complete transactions.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Front End Supervisor
Lowe's
Conroe, TX
09.2008 - 08.2012
- Resolved customer complaints in a professional manner.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Managed opening and closing procedures by reconciling sales records and cash transactions.
- Managed 8-12 employees.
- Supervised the proper maintenance of all equipment used at the checkout area.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Trained, managed and motivated employees to promote professional skill development.
- Mentored newly hired staff in upselling techniques to improve sales.
- Welcomed large volume of guests and improved overall customer service.
- Trained new employees in customer service techniques and store policies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Implemented procedures to reduce shrinkage and increase profitability of the department.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Delegated work to staff, setting priorities and goals.
- Counted and balanced registers.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used Point of Sale register system to complete transactions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Caney Creek High School
Conroe, TX05-2000
Skills
- Month-End Documentation
- Report Preparation
- Collections and Invoice Processing
- General Ledger Entries
- Administrative Support
- Training and Mentoring
- Proficient in CDK and Excel
- Work Prioritization
- Time Management
- Customer Service
References
References available upon request.
Timeline
Accounting Clerk
Gullo Ford
01.2024 - Current
Warranty Cancellation Clerk
Keating Honda
08.2018 - 01.2021
Area Supervisor
Kohls Department Store
08.2014 - 08.2018
Front End Supervisor
Lowe's
09.2008 - 08.2012
High School Diploma -
Caney Creek High School