Attentive health aide, passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Overview
11
11
years of professional experience
Work History
WARDROBE ASSISTANT
SANTA CRUZ SEASIDE CO
Create new employee files on computer, update current files, schedule uniform fittings, perform fittings, organize uniforms by department.
Managed inventory effectively, ensuring all necessary items were readily available when needed.
INSURANCE AGENT ASSISTANT
STATE FARM
Gathered sales leads obtained through direct referrals, networking, marketing, cold calling and lead databases
Calculated premiums and established payment methods for sales
Office bank specialist.
Provided exceptional customer service by promptly responding to inquiries, resulting in high retention rates.
Organized agent appointments and tracked progress towards sales targets, maintaining a clear view of overall performance.
Developed strong relationships with clients through regular communication and personalized assistance.
Staffing Coordinator
Height Street Skilled Care
04.2023 - Current
Verified payroll, vacation and sick time hours to support accounting processes.
Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
Worked closely with other departments within the organization to address workforce planning needs effectively.
Developed and facilitated new-hire orientations.
Assisted with personnel records management to support recordkeeping accuracy.
CERTIFIED NURSE ASSISTANT
HEIGHT STREET SKILLED CARE
06.2019 - 04.2023
Assist residents with ADL's such as oral care, grooming, shaving, and incontinence care
Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
Answer to patients calls
Transport residents safely around the facility.
Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
Improved patient comfort by repositioning and transferring them on a regular basis.
Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
SALES ASSOCIATE
JACONAS ENTERPRISE/ BOOT MOBILE
01.2016 - 12.2018
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges
Operated a point of sales system with cash, check and credit card transactions with 100% accuracy
Cleaned and organized the store, including checkout desks and displays
Educated customers of new products and services.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
GAMES AND ARCADE OP LEAD
SANTA CRUZ SEASIDE CO
05.2013 - 01.2016
Handled large amounts of cash
Processed some credit card transactions when using a POS system
Offer games and explained rules to guests
Counted plush before opening and/or closing a game
Wipe down and keep games hazard free for guests.
Identified and resolved technical issues, improving overall game performance for endusers.
Education
A.S in Psychology -
Cabrillo College
Aptos, CA
Vocational - Nursing
Unitek College
Bakersfield, CA
09.2024
Certified Nurse Assistant Certificate -
Cellan Central Valley College
Bakersfield, CA
01.2019
Medical Assistant Certificate -
WASC
Watsonville, CA
01.2017
High School Diploma -
Merit College Prep Academy
Springville, UT
01.2015
Skills
Bilingual: English and Spanish
Medical terminology knowledge
Quick learner
Strong verbal communication
Attention to detail
Strong Organization
References
Dalia Ochoa, Former Coworker, (831) 540-5976
Glenn Mata, Supervisor, (661) 496-6746
Rosalie Melecio, Director of Nursing, (661) 900-5077