Summary
Overview
Work History
Education
Skills
Timeline
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Lorrie Schultz

Littleton,CO

Summary

Excelling at Colorado Credit Union, having the opportunity to wear many hats and build different positions in the mortgage department. Hard work and goal orientated personality pushed me to continuously exceed loan production, while focusing on member relationships. Having the opportunity to build the mortgage department from the ground to a extremely competitive entity lending in all 50 states. With an outgoing, friendly and knowledgeable personality, networking and member outreach are extremely successful. I bring a depth of experience and knowledge of the credit union mortgage culture while holding high levels of regulatory standards. My goal is to help build a strong and highly successful mortgage department.

Overview

16
16
years of professional experience

Work History

Mortgage Loan Officer

Colorado Credit Union
03.2017 - Current
  • Analyzed loan applications and supporting documentation to determine loan eligibility and risk level.
  • Educated clients on various loan products, rates, and terms available to them, ensuring they made informed decisions regarding their financing options, while assuring compliance with PMCU, state, federal, investor and TRID standard
  • Work the file from application to the closing table and any issues after sale of the loan.
  • Delivered presentations at homebuyer seminars to educate potential clients on the home buying process and available financing options.
  • Provided exceptional customer service throughout the loan process and after to build a lifelong relationship.
  • Participated in industry events to stay current on trends and changes within the mortgage lending landscape.
  • Assisted in the development of junior loan officers through mentoring and coaching sessions, improving overall team performance.
  • Contributed to departmental growth by identifying opportunities for improvement and recommending solutions based on industry best practices.
  • Collaborated with underwriters, processors, title companies, and real estate agents to ensure a seamless loan process for clients.
  • Regularly reviewed and updated loan pricing to maintain competitiveness in the marketplace and maximize profitability for the company.
  • Increased loan production by developing and maintaining strong relationships with realtors, builders, and other referral sources.
  • Consistently met or exceeded sales targets by establishing a strong professional network within the local community.
  • Delivered timely updates on loan status, communicating proactively with all parties involved to achieve prompt seamless closing deadlines.
  • Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
  • Promoted cross-selling opportunities within the organization by identifying additional financial products that would benefit clients beyond their mortgage needs.
  • Fielded customer complaints and provided solutions.


Mortgage Loan Processor

Colorado Credit Union
01.2012 - 03.2017
  • Collaborated with Loan Officers to provide timely, accurate service for borrowers throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
  • Prepared file for clear-to-close, balanced final figures with the title company, delivered closing documents, and requested loan proceeds to be wired.
  • Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
  • Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.

Mortgage QC and Post Closing

Colorado Credit Union
10.2008 - 01.2012
  • Completed post-closing quality control evaluations of originated mortgage loans.
  • Packaged and delivered closed loan files to secondary investors.
  • Analyzed and verified integrity of applicant income, assets and credit history to support compliance with underwriting guidelines and reduce fraud risk.
  • Reviewed appraisals and title documents to verify accuracy and completeness.
  • Contributed to policy updates by staying current on market trends and sharing insights with the underwriting team.
  • Played a vital role in the development of new underwriting guidelines that improved overall risk management practices within the organization.
  • Developed comprehensive knowledge of federal and state regulations governing mortgage lending, ensuring all audits were conducted in accordance with applicable regulatory guidelines.
  • Maintained accurate records of audit findings, providing valuable data to support process improvements and risk mitigation strategies.
  • Identified trends in common errors or inaccuracies, enabling targeted training initiatives to improve overall staff performance.
  • Worked with warehouse banks to manage shipment of collateral documents.

Education

Business And Accounting

Metro State College

Skills

  • Goal-Oriented
  • Building and maintaining member relationships
  • Financial Analysis
  • Regulatory Compliance
  • Attention to Detail
  • Proficient with Desktop Underwriter and Loan Prospector
  • Knowledge of state, federal, and FannieMae/FreddieMac rules and regulations
  • Network Building

Timeline

Mortgage Loan Officer

Colorado Credit Union
03.2017 - Current

Mortgage Loan Processor

Colorado Credit Union
01.2012 - 03.2017

Mortgage QC and Post Closing

Colorado Credit Union
10.2008 - 01.2012

Business And Accounting

Metro State College

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Lorrie Schultz