Lorrie Sheridan
Greer,SC
Summary
Dynamic healthcare professional with experience in patient care, critical thinking, and effective communication. Strong commitment to team collaboration and a consistent focus on achieving optimal patient outcomes. Known for reliability and adaptability, ensuring efficient and compassionate care in fast-paced environments. Solid foundation in medical procedures, patient assessments, and care coordination contributes to high-quality healthcare delivery.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Registered Nurse
Spartanburg Regional Medical Center
04.2024 - Current
- Administered medications and monitored patient responses to treatments, ensuring safety and adherence to protocols.
- Collaborated with multidisciplinary teams to develop and implement patient care plans tailored to individual needs.
- Educated patients and families on health management, enhancing understanding of treatment options and recovery processes.
- Trained and mentored junior nursing staff, fostering a collaborative environment focused on quality care delivery.
- Conducted comprehensive musculoskeletal anatomy and injury assessments to identify patient needs, enabling timely interventions and appropriate care adjustments.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed care for complex trauma patients, performing initial assessments and implementing individualized care plans.
- Provided care for patients with external fixation devices and multiple fractures, assessing for complications.
- Prevented complications by closely monitoring postoperative patients for signs of infection, blood clots, or other issues that may arise after surgery.
- Managed patients recovering from medical or surgical procedures.
- Wound care, splinting and traction application.
- Monitored patient vital signs and reported changes to medical staff promptly.
- Utilized electronic medical records systems effectively, maintaining accurate documentation of patient interactions and treatment progress.
- Ensured proper medication administration and pain management strategies to promote comfort and healing during postoperative care.
Assistant Store Manager
Verizon Wireless
11.2019 - 03.2024
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Recruited, interviewed and hired qualified employees to provide top-quality service.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Led daily store operations to enhance customer satisfaction and operational efficiency.
- Trained and developed team members on product knowledge and customer engagement techniques.
Solutions Specialist
Verizon
12.2014 - 11.2019
- Made targeted product and service recommendations based on customer needs.
- Mitigated obstacles efficiently to improve overall customer satisfaction ratings.
- Optimized operational productivity while collaborating with senior leadership to share and implement process improvements.
- Supported senior leadership in project completion, issue resolution, budget development and schedule management.
- Resolved customer account and billing problems.
Business Office Manager
CarMax
01.2002 - 12.2014
- Oversaw daily operations, ensuring compliance with company policies and financial regulations.
- Managed budgeting processes, aligning departmental spending with strategic goals.
- Streamlined office procedures, enhancing efficiency and reducing operational costs.
- Led cross-functional teams to implement system upgrades and training initiatives.
- Implemented performance metrics to track team productivity and service quality.
- Mentored staff on best practices in office management and customer service excellence.
Education
Bachelor of Science - Nursing
Herzing University
Dearborn, MI12-2023
Bachelor of Science - Sports Medicine
High Point University
High Point, NC05.2000
Bachelor of Science - Psychology
High Point University
High Point, NC05-2000
Skills
- Creative Problem Solving
- Attention to Detail
- Infection control measures
- Telemetry monitoring
- Medication and IV administration
- Direct patient care
- Patient assessments
- Wound care
- Licensed RN
- Advanced cardiac life support (ACLS) certification
Certification
- Licensed Registered Nurse (RN) - South Carolina Board of Nursing Expires: 04/2026
- BLS for Healthcare Providers - American Heart Association Expires: 12/25
- ALS Certification - American Heart Association Expires: 12/25
Timeline
Registered Nurse
Spartanburg Regional Medical Center
04.2024 - Current
Assistant Store Manager
Verizon Wireless
11.2019 - 03.2024
Solutions Specialist
Verizon
12.2014 - 11.2019
Business Office Manager
CarMax
01.2002 - 12.2014
Bachelor of Science - Nursing
Herzing University
Bachelor of Science - Sports Medicine
High Point University
Bachelor of Science - Psychology
High Point University