Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorrie Smith

Ludington

Summary

Detail-oriented specialist skilled in quality assurance and compliance. Successfully managed order processing and vendor invoice reviews, contributing to organizational efficiency and maintaining high standards. Committed to enhancing workflow and fostering positive team dynamics.

Overview

10
10
years of professional experience

Work History

Xylem Inc.
Ludington
06.2015 - 09.2025
  • Streamlined communication between teams to enhance workflow and reduce delays.
  • Opened and closed orders for jobs
  • Ran daily reports
  • Did credit/rebills for invoices when they were wrong
  • Ensured that all systems were compliant with industry standards and regulations.
  • Performed quality assurance checks on documents prior to submission.
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained front desk to provide positive first impression.
  • Answered phones and routed voicemails to respective employees.
  • Received and distributed mail, letters and packages.
  • Reviewed and approved vendor invoices.

Education

Cosmetology License - Cosmetology

Career Line Tech Center
Holland, MI
09-1993

High School Diploma -

Allendale Public School
Allendale, MI
06-1992

Some College (No Degree) - Business Management

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Workflow optimization
  • Multitasking capability
  • Time management
  • Data entry
  • Front desk operations
  • Order management

Timeline

Xylem Inc.
06.2015 - 09.2025

Cosmetology License - Cosmetology

Career Line Tech Center

High School Diploma -

Allendale Public School

Some College (No Degree) - Business Management

Grand Rapids Community College

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