Lorrie A Martin-DiRaimo
Alva,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail oriented and strong ability to multi task.
Overview
22
22
years of professional experience
Work History
Receiving Manager
Healthy Choice Markets
, FL
09.2022 - Current
- Developed new strategies to increase efficiency in the receiving process while reducing cost.
- Verified items received against purchase orders to ensure accuracy of delivery quantities.
- Assisted with training new employees on proper receiving practices and procedures.
- Ensured accuracy in recording product information into inventory system.
- Tracked discrepancies between invoices and packing slips upon arrival of goods.
- Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
- Organized storage areas to maximize movement and minimize labor.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Surgical Scheduler
OCLINICALS
Aventura, FL
07.2022 - 12.2022
- Works with operating facilities to schedule procedures on behalf of 25 physicians remotely.
- Ensured that all necessary documentation was completed accurately prior to surgery date.
- Acted as liaison between surgeons, anesthesiologists, nurses and other medical staff regarding surgical schedules.
- Coordinated with physicians' offices on scheduling changes or cancellations due to emergency cases or patient cancellations.
- Maintained detailed logs of patient information such as name, procedure type, insurance provider and estimated duration of operation.
- Verified insurance eligibility and coverage prior to surgery.
- Routed case confirmations and made schedule updates each day.
- Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
- Gathered current medical information and reviewed histories to gather details for surgeons.
Medical Secretary
University GI
East Greenwich, RI
06.2014 - 03.2022
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Conducted patient intake interviews to collect medical information and insurance details.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Addressed, documented and responded to incoming correspondences to address client queries.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Managed physician calendar, including scheduling patient appointments and procedures.
- Gathered information to file appeals for medication and radiology denials and minimized inaccuracies by maintaining accurate records of approvals.
- Called patients to schedule procedure and office appointments, consistently double-checking information and availability.
- Answered 30, 50 average daily phone calls to schedule appointments and address patient inquiries.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Office Medical Surgical Assistant
RI Colorectal Clinic
Pawtucket, RI
08.2002 - 02.2014
- Sterilized medical equipment after each procedure.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Educated patients about medications, procedures and physician's instructions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Printed and filed examination data records according to HIPAA patient standards.
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Requested scripts from doctors and verified insurance and coding.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Sterilized medical instruments to streamline procedural use.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Education
Some College (No Degree) - Medical Secretarial
Katherine Gibbs School
Providence, RILicense - Hair Design
Paul Mitchell The School
Cranston, RI09.2017
Skills
- HIPAA
- DBMS
- Database Administration
- Microsoft Office
- Customer Service
- Leadership
- Problem resolution
- Training & Development
- Working collaboratively
- Critical thinking
- Work ethic
- Excel
- EPIC
- Ggastro Software
- Eclinical Software
Timeline
Receiving Manager
Healthy Choice Markets
09.2022 - Current
Surgical Scheduler
OCLINICALS
07.2022 - 12.2022
Medical Secretary
University GI
06.2014 - 03.2022
Office Medical Surgical Assistant
RI Colorectal Clinic
08.2002 - 02.2014
Some College (No Degree) - Medical Secretarial
Katherine Gibbs School
License - Hair Design
Paul Mitchell The School