Lorrose Clervoyant
Palm Beach,FL
Summary
Industrious Hospitality Management professional with a strong background in culinary skills, kitchen productivity, and customer service. Built a reputation for creating recipes and delivering high-quality food consistently.
Overview
5
5
years of professional experience
Work History
Garde Manger Chef
Hunters Run Country Club
07.2023 - 12.2023
- Monitored quality of raw and cooked food products to uphold health code standards.
- Responded to and managed guest concerns and complaints, establishing direct connections with customers and resolving conflicts when necessary.
- Communicated importance of safety practices, detailing procedure codes, employee understanding of safety protocol, monitoring processes and risk management regulations.
- Participated in budgeting process for cold and preserved foods, seeking new sources and assessing quality as necessary.
- Determined food organization and presentation, establishing decorative food displays and directing staff in proper orientation.
- Ensured optimal freshness of ingredients through proper storage and rotation procedures, maintaining the highest quality standards.
Head Chef /Executive Kitchen Manager
The Esformes Hebrew Academy And Community Cent
03.2022 - 06.2023
- Created recipes and prepared advanced dishes.
- Hired, managed, and trained kitchen staff.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Arranged for kitchen equipment maintenance and repair when needed.
- Maintained well-organized mise en place to keep work consistent.
Breakfast Chef
Club Wyndham Ocean Walk
07.2021 - Current
- Cook and manage breakfast service and assist with lunch service
- Set up and clean the kitchen after breakfast preparation and service
- Ensure the kitchen is clean and hygienic
- Ensure all stocks are kept under optimum conditions.
Catering Sous Chef
Sage's Kitchen
02.2021 - Current
- Monitor sanitation practices for standard and regulation compliance
- Onboard new employees through mentoring and apprenticeship
- Style plate presentation for visual appeal
- Show staff new cooking techniques and equipment operation.
Banquet And Fine Dining Server
Crystal Ballroom at Sunset Harbor - Wedding Venue
01.2021 - 05.2022
- Set up for events by putting out tablecloths and place settings, arranging table placement, and setting up a buffet
- Carried plates of food on trays and served guests, keeping glasses filled, removing each round of plate, and replenishing utensils
- Reset the banquet room for the following day's events.
Banquet Food Server
Daytona, Autograph Collection - Marriott
03.2019 - 08.2021
- Attend roll call meetings before events to learn functions, including guest and hotel expectations
- Served the food and beverage in the order and to the supervisor's expectation to ensure consistency throughout the banquet
- Replenished beverages as necessary and checked with guests for overall satisfaction
- Promptly remove dishes as guests completed each course and meal at the end of the meal or function
- Responded to guests' special requests and resolved guest complaints
- Abided by all state, federal and local requirements for serving alcoholic beverages.
Education
Bachelor of Science (B.S.) - Hospitality Management - Concentration in Event and Entertainment Management
Bethune-Cookman University
12.2022
Skills
- Communication
- Inventory management
- Customer service
- Problem-solving
- Detail-oriented
- Group reservations management
Timeline
Garde Manger Chef
Hunters Run Country Club
07.2023 - 12.2023
Head Chef /Executive Kitchen Manager
The Esformes Hebrew Academy And Community Cent
03.2022 - 06.2023
Breakfast Chef
Club Wyndham Ocean Walk
07.2021 - Current
Catering Sous Chef
Sage's Kitchen
02.2021 - Current
Banquet And Fine Dining Server
Crystal Ballroom at Sunset Harbor - Wedding Venue
01.2021 - 05.2022
Banquet Food Server
Daytona, Autograph Collection - Marriott
03.2019 - 08.2021
Bachelor of Science (B.S.) - Hospitality Management - Concentration in Event and Entertainment Management
Bethune-Cookman University
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