Lory Duplessis
Randolph,ME
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
May Institute
05.2024 - Current
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, and preparing crucial documents.
Mental Health Associate (Per Diem)
Arbour Hospital (Universal Health Services)
01.2023 - Current
- Ensured safety of clients through risk assessment procedures and implementation of safety protocols
- Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff
- Provided comprehensive case management services including referrals, follow-up appointments, advocacy, and linkage to community resources
- Filled out and maintained client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes
ABA Therapist
New England ABA (The Stepping Stone Group)
10.2022 - 03.2024
- Utilized a variety of instructional methods including discrete trial training, natural environment teaching, and incidental learning to engage clients throughout therapy sessions effectively.
- Improved patient outcomes by implementing individualized ABA therapy plans tailored to each client''s needs.
- Implemented visual supports such as schedules, charts, and social stories to enhance comprehension of daily routines among nonverbal or minimally verbal clients.
Crew Member
Chipotle Restaurant
09.2022 - 01.2023
- Worked front counter
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Human Resource Intern
The Borgen Project
04.2022 - 07.2022
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Participated in job fairs and recruitment events to attract top talent.
- Created and updated tracking spreadsheets using MS Excel.
Volunteer
Bay Cove
10.2021 - 02.2022
- Assisted people with disability
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - Behavioral Science
Lesley University
Cambridge, MASkills
- Customer Service
- Data entry
- Office administration
- Administrative support
- Customer and client relations
- Computer proficiency
Certification
Certificate in Human Services
Languages
English
Full Professional
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Administrative Assistant
May Institute
05.2024 - Current
Mental Health Associate (Per Diem)
Arbour Hospital (Universal Health Services)
01.2023 - Current
ABA Therapist
New England ABA (The Stepping Stone Group)
10.2022 - 03.2024
Crew Member
Chipotle Restaurant
09.2022 - 01.2023
Human Resource Intern
The Borgen Project
04.2022 - 07.2022
Volunteer
Bay Cove
10.2021 - 02.2022
Certificate in Human Services
Bachelor of Arts - Behavioral Science
Lesley University
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