Lory Sar
Anaheim,CA
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
SALES TEAM LEAD
ALTAMETRICS
06.2022 - Current
- Hired, trained, and supervised a dedicated team of 10 SDRs (Sales Development Representatives) to generate 200 leads & 10 booked demonstrations per week
- Procured over 27 new accounts within 14 months, generating over $5 Million in annual contract revenue
- Developed and implemented new cadences for CRM (Customer Relationship Management) sales-opportunities, including over-seas prospects
- Trained and managed a diligent team of 5 Field Sales Representatives to actively procure new Point-of-Sale clients.
- Expanded client base by fostering strong relationships and delivering exceptional customer service.
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- Nurtured long-term relationships with top-performing accounts, ensuring continued growth in recurring revenue streams.
- Supported sales account managers by providing accurate and detailed reports.
Director of Business Development
Mesa Verde Hospital
06.2021 - 06.2022
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Increased client base by developing and implementing effective business development strategies.
- Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
- Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Led change and transformation across business areas to deliver benefits and align company resources.
GENERAL MANAGER
STARBUCKS CORPORATION
07.2015 - 06.2021
- Hired, trained, and managed a hard working team of 30-35 employees responsible for monthly average sales of $220K, Controllable Contributions of 55%, and a bottom-line profit of 35%
- Increased efficiency and reduced waste related expenditures, equating to monthly cost savings of $1200+
- Increased customer occasions per half hour by 25% through continual observation and problem solving
- Increased yearly sales from $1.3M to $3.2M.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
GENERAL MANAGER
ISLANDS RESTAURANT
07.2014 - 07.2015
- Hired, trained, and managed Front of House & Back of House teams of 40-45 employees responsible for monthly average sales of $250K and a bottom-line profit of 30%
- Reduced waste related expenditures, equating to monthly cost savings of $1400
- Developed and implemented the Orange County Managers 8-week Training Program
- Assisted in growth and development through coaching conversations, goal setting, and daily huddles
- Maintained a 15% labor cost through strategic scheduling.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Education
BS Business Administration -
ARIZONA STATE UNIVERSITY
Skills
- In-depth Product Knowledge
- B2B & B2C Sales
- Cold Calling & Telephone Sales
- Rapport Building on the Call
- Buyer-Seller Agreement
- Point-Sale Relationship
- Management
- Active Listening
- Sales Presentations
- Cross-selling strategies
- CRM proficiency
- Sales Coaching
- Sales Pipeline Management
- Objection handling
- Lead Generation
- Contract Negotiation
Summary
Active and companionable sales team lead with extensive experience in client needs and services. Results-driven, detail–oriented, self-starter with outstanding leadership abilities providing capability to manage multiple projects and meet project deadlines.
Phone
(562) 458-6290
Lory-Sar
Timeline
SALES TEAM LEAD
ALTAMETRICS
06.2022 - Current
Director of Business Development
Mesa Verde Hospital
06.2021 - 06.2022
GENERAL MANAGER
STARBUCKS CORPORATION
07.2015 - 06.2021
GENERAL MANAGER
ISLANDS RESTAURANT
07.2014 - 07.2015
BS Business Administration -
ARIZONA STATE UNIVERSITY
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