Lory Vogt
Fort Bragg,NC
Summary
Hi my name is Lory. I started out working at walmart right after high school. I started out as a cashier, went to self check out, then to service, desk and then I became a customer service manager.
Then I went into working with elderly people and helping them with their daily needs, cooking, cleaning, showering, changing, passing meds and also making sure that they are in bed.
I have helped with my brother that is autistic since he was 10. Him and I were really close. I helped him with his daily tasks like, cooking, laundry and also reminders.
I have always had a passion for helping people that need extra care.
Overview
6
6
years of professional experience
Work History
Assembly Technician
New Flyer
06.2022 - 03.2023
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards.
- Performed assembly of products according to specifications and instructions.
- Reassembled and adjusted components to meet required specifications.
- Inspected all work for quality and compliance with design standards.
- Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.
- Inspected parts and assemblies before shipment to customers to verify accuracy.
- Worked directly with QA personnel to identify and correct defects.
- Trained new staff to perform assembly techniques, troubleshooting and preventative maintenance.
Stocker
Ross Dress For Less
07.2021 - 04.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
At Home Caregiver
Outreach Health Services
04.2021 - 04.2022
- I worked for my brother so I helped him with his daily needs.
- I was there to help remind him to do his daily tasks.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Resident Assistant
Homeplace Of Durand
08.2020 - 07.2021
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Maintained clean, safe, and well-organized patient environment.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Customer Service Manager
Walmart
08.2017 - 08.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Education
High School Diploma -
Durand Area High School
Durand, WI05.2017
Skills
- Quality Control Guidelines
- Assembly Processes
- Safety Awareness
- Manpower Coordination
- Machinery Maintenance
- laundry
- cooking
- cleaning
- money
- management
- showering
- dressing
- changing
- shopping
- teaching
Timeline
Assembly Technician
New Flyer
06.2022 - 03.2023
Stocker
Ross Dress For Less
07.2021 - 04.2022
At Home Caregiver
Outreach Health Services
04.2021 - 04.2022
Resident Assistant
Homeplace Of Durand
08.2020 - 07.2021
Customer Service Manager
Walmart
08.2017 - 08.2020
High School Diploma -
Durand Area High School
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