Lorynn Hollie
Riverview,FL
Summary
Results-oriented with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Owner
Lorynn's Cleaning Services
10927 Brightleaf Ct Riverview, Fl 33569
11.2024 - Current
- Managed daily cleaning operations to ensure client satisfaction and service quality.
- Developed and implemented efficient cleaning schedules tailored to client needs.
- Maintained inventory of cleaning supplies, ensuring availability for all jobs.
- Established strong relationships with clients, addressing concerns promptly and effectively.
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
School Bus Driver
Hillsborough County
Riverview, FL
05.2024 - 11.2024
- Operated school bus safely, ensuring timely transportation for students to and from school.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance.
- Assisted students in boarding and disembarking, promoting a secure environment during transit.
- Communicated effectively with parents and school staff regarding student needs and transportation schedules.
- Monitored student behavior on the bus to enforce safety rules and foster a positive atmosphere.
- Adapted to changing routes or schedules, demonstrating flexibility in daily operations.
- Maintained accurate records of student attendance and vehicle maintenance logs as required.
- Collaborated with other drivers to ensure efficient route management and scheduling adjustments when necessary.
Licensed Health Insurance Agent
E-Telequote
Riverview, FL
01.2024 - 04.2024
- Guided clients in selecting appropriate health insurance plans based on individual needs and preferences.
- Educated customers about policy benefits, coverage options, and claims processes to facilitate informed decisions.
- Assisted clients with enrollment procedures, ensuring accurate completion of necessary documentation.
- Resolved customer inquiries and concerns regarding policy details and coverage discrepancies efficiently.
- Maintained up-to-date knowledge of industry regulations and product offerings to provide accurate information.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Maintained up-to-date knowledge of industry trends and regulatory changes, providing accurate advice to clients and staying ahead of competitors.
- Proactively identified potential coverage gaps for clients, recommending additional products or services to enhance their overall insurance protection.
Medical Leave
N/A
Riverview, FL
05.2023 - 01.2024
Phlebotomist
Quest Diagnostics, Allmedical, Rangam Consultants,
Riverview, FL
11.2020 - 05.2023
- Collected blood samples using sterile techniques, ensuring patient safety and comfort.
- Processed specimens accurately for laboratory analysis, maintaining high-quality standards.
- Coordinated with healthcare team to streamline blood draw procedures and optimize patient flow.
- Trained new staff on phlebotomy techniques and safety protocols to enhance team performance.
- Monitored inventory of supplies, ensuring availability of necessary materials for efficient operations.
- Implemented quality control measures to improve accuracy in sample collection and processing.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
School Crossing Guard Supervisor
Hillsborough County Sheriffs Department
Riverview, FL
11.2018 - 01.2020
- Monitored pedestrian traffic to ensure safe crossing for students during peak hours.
- Communicated effectively with children and parents regarding safety procedures.
- Enforced school crossing rules to promote a secure environment for students.
- Collaborated with local law enforcement to address safety concerns in school zones.
- Provided guidance and support to new crossing guards on safety protocols.
- Observed traffic patterns, identifying areas for improved safety measures and solutions.
- Conducted regular assessments of crossing locations to enhance student protection strategies.
- Organized community awareness initiatives promoting pedestrian safety among families and staff.
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
Accounts Payable Clerk
Bch Mechanical
Clearwater, FL
08.2017 - 06.2018
- Managed end-to-end accounts payable processes, ensuring timely payment of invoices and accurate record-keeping.
- Reconciled vendor statements, resolving discrepancies to maintain positive supplier relationships.
- Processed high volumes of invoices weekly, maintaining accuracy and adherence to company policies.
- Collaborated with cross-functional teams to streamline invoice processing workflows and enhance efficiency.
- Implemented electronic invoicing systems, reducing processing time and improving data accuracy.
- Conducted regular audits of accounts payable records to ensure compliance with internal controls and regulations.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
Education
No Degree - Allied Health
Savannah Technical College
Savannah, GA09-2003
No Degree - Allied Health
Savannah Technical College
Savannah, GA06-2003
GED -
South Puget Sound Community College
Olympia, WA01-1996
Skills
- Effective verbal communication
- Relationship building
- Dependable and reliable
- Punctuality
- Strong empathy
- Policy analysis
- Enrollment processing
- Goal oriented
- Claims processing
- Venipuncture
- Patient care
- HIPAA
- Data entry
- Invoice processing
- Payment processing
- Clerical support
- Recordkeeping
- Administrative support
Timeline
Owner
Lorynn's Cleaning Services
11.2024 - Current
School Bus Driver
Hillsborough County
05.2024 - 11.2024
Licensed Health Insurance Agent
E-Telequote
01.2024 - 04.2024
Medical Leave
N/A
05.2023 - 01.2024
Phlebotomist
Quest Diagnostics, Allmedical, Rangam Consultants,
11.2020 - 05.2023
School Crossing Guard Supervisor
Hillsborough County Sheriffs Department
11.2018 - 01.2020
Accounts Payable Clerk
Bch Mechanical
08.2017 - 06.2018
No Degree - Allied Health
Savannah Technical College
No Degree - Allied Health
Savannah Technical College
GED -
South Puget Sound Community College