Summary
Overview
Work History
Education
Skills
Certification
Timeline
Lisa Allison

Lisa Allison

Payroll Professional
Monroe,NC

Summary

Seasoned Payroll Professional bringing 20 years' experience in payroll accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Payroll Supervisor

Victory Packaging
02.2021 - 07.2023
  • Supervise Multi State payroll process for 1200+ employees
  • Pay employees by directing the production and issuance of paychecks or electronic transfers to bank accounts
  • Maintain payroll information by designing systems; directing the collection, calculation, and entering of data
  • Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers
  • Balance the payroll accounts by resolving payroll discrepancies
  • Provide excellent, responsive, results-oriented customer service to employees
  • Maintain payroll guidelines by writing and updating policies and procedures
  • Compliance with Federal, State, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Payroll Specialist

Victory Packaging
Houston, TX
01.2019 - 01.2021
  • Process Multi State payrolls for 1200+ employees
  • Balance the payroll accounts by resolving payroll discrepancies
  • Ensure compliance with all Federal, State and Local laws
  • Complete projects within established deadlines
  • Provide excellent, responsive, results-oriented customer service to employees
  • Generate and balance GL
  • Research finance GL related discrepancies and/or inquiries
  • Maintain payroll guidelines by writing and updating policies and procedures
  • Review, enter and maintain garnishments/levies
  • Review all HRBP system entries for accuracy.
  • 6 month gap between Gyrodata and Victory Packaging was spent on obtaining Realtor License.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Maintained strict confidentiality of all payroll information and records.

Payroll Supervisor

Gyrodata
Houston, TX
03.2016 - 08.2018
  • Supervise Multi State payroll process for 400+ employees
  • Pay employees by directing the production and issuance of paychecks or electronic transfers to bank accounts
  • Maintain payroll information by designing systems; directing the collection, calculation, and entering of data
  • Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers
  • Balance the payroll accounts by resolving payroll discrepancies
  • Provide excellent, responsive, results-oriented customer service to employees
  • Maintain payroll guidelines by writing and updating policies and procedures
  • Compliance with Federal, State, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Resolved payroll discrepancies quickly and successfully.

Benefits Specialist

Victory Packaging
Houston, TX
09.2014 - 12.2015
  • Process and track LOA/FMLA
  • Administer various employee benefit programs, such as group insurance, life
  • Medical and dental, accident and disability, 401k and FSA plans
  • Provide excellent, responsive, results-oriented customer service to employees
  • Initiate benefits and prepare claims for disability insurance and life
  • Resolve administrative problems with the carrier representatives
  • Maintain strong knowledge in technical areas with all benefit plans, section 125 and other legal and plan requirements
  • Resolve client complaints and issues promptly and effectively
  • Complete projects within established deadlines
  • Effectively handle multiple clients and tasks
  • Maintains files as needed with employee enrollments and changes
  • Oversee Multi State Payroll Process for 1200 employees
  • Review, enter and maintain garnishments/levies
  • Maintain Employee files and I-9 compliance
  • Vendor Invoice Recon
  • Review Benefit plans for new year and prepare presentation for Open
  • Enrollment
  • New Hire Reporting
  • Create and update SOP’s.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.

Payroll Specialist

Wood Group Mustang
Houston, TX
11.2012 - 09.2014
  • Process Multi State payroll for 4000+ employees
  • Maintain employee files
  • Mentor peers
  • Customer Service
  • New Hire Reporting
  • Create SOP’s
  • Conduct in person new hire orientation.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Completed payroll accurately and timely to meet employee expectations.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Client Conversion Specialist

SOI Inc
Fort Mill, SC
10.2010 - 06.2012
  • Process Multi State payroll for 5000+ employees
  • Maintain employee files
  • Interview, set up client accounts and maintain new clients
  • Customer Service
  • Create SOP’s.

HR Assistant

LifeSpan
Charlotte, NC
10.2009 - 10.2010
  • Process payroll for 550+ employees
  • Maintain employee files
  • Process background checks/drug screening for all new hires
  • Applicant tracking through entire onboarding process
  • Conduct new hire orientation
  • Labor distribution reporting
  • Workers Comp/Unemployment claims
  • Benefit administration
  • Create SOP’s.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Documented human resources records and maintained confidentiality of sensitive personal information.

Payroll Specialist

Bovis Lend Lease
Matthews, NC
04.2009 - 08.2009
  • Process payroll for 550+ employees
  • Maintain employee files.
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.

HR, Payroll Supervisor

Rehab Solutions
Matthews, NC
05.2008 - 08.2009
  • Supervised the processing of payroll for 850+ employees
  • Maintain Employee files
  • Process Background checks/Drug testing for all new hires
  • Prepare W-2’s at year end
  • Labor dist
  • Reporting
  • Workers Comp/Unemployment claims
  • Administer Benefits
  • Tracking Applicants Through entire hiring process
  • Onboard new hires
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

HR, Exec. Asst

Dryers Grand Ice Cream
Denver, CO
10.2005 - 12.2007
  • Process payroll for 250 employees, balance payroll, process commission/bonus/raises
  • Benefit administration-Present to all employees during open enrollment
  • (Explain new features and/or changes in benefits), adds/deletes for existing employees
  • Answer all questions regarding benefits
  • Complete benefit forms and submit to corporate office
  • Place employment ads
  • Run background checks and set up drug screen (follow-up with clinic regarding results).
  • Maintained employee & I-9 Files-Created and maintained
  • Process and monitor FMLA, STD & LTD claims
  • Plan/Coordinate Business meetings-negotiate rates, food, travel, hotel for all attendees
  • Travel Arrangements-Research best fares and book
  • Generate expense reports-enter expense, code to proper GL and balance credit card statement
  • Create business reports and presentations-create organizational charts.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

Education

Certified Payroll Professional (CPP) – American Payroll Assoc. -

Human Resources and the Law Excel Level III Principals of Banking -

Teller Essentials Internet Banking/Bill pay

Skills

  • Manage Multi State Payroll Process
  • General Ledger Entries and Balancing
  • Benefit Administration
  • AR/AP and Bank Recon
  • System Administration
  • Compliance with FLSA/DOL Laws
  • Garnishment Processing
  • Federal and State Tax Law Compliance
  • Process Development and Implementation
  • Employee Onboarding and Orientation
  • Software
  • QuickBooks-Pro
  • Peachtree
  • Microsoft Word-Excel-Power Point-Access
  • Oracle
  • Millennium 3
  • PSI
  • JD Edwards
  • Agresso
  • Cognos BI
  • Coda-Unit 4
  • ADP Enterprise/Report Smith
  • Ultimate-UltiPro - UKG
  • AS 400
  • ADP Workforce Now

Certification

Certified Payroll Professional

Timeline

Payroll Supervisor - Victory Packaging
02.2021 - 07.2023
Payroll Specialist - Victory Packaging
01.2019 - 01.2021
Payroll Supervisor - Gyrodata
03.2016 - 08.2018
Benefits Specialist - Victory Packaging
09.2014 - 12.2015
Payroll Specialist - Wood Group Mustang
11.2012 - 09.2014
Client Conversion Specialist - SOI Inc
10.2010 - 06.2012
HR Assistant - LifeSpan
10.2009 - 10.2010
Payroll Specialist - Bovis Lend Lease
04.2009 - 08.2009
HR, Payroll Supervisor - Rehab Solutions
05.2008 - 08.2009
HR, Exec. Asst - Dryers Grand Ice Cream
10.2005 - 12.2007
- Certified Payroll Professional (CPP) – American Payroll Assoc.,
- Human Resources and the Law Excel Level III Principals of Banking,
Lisa Allison Payroll Professional