Losa Yuwa
West Jordan,UT
Summary
Experienced with property management, including overseeing residential properties and ensuring operational efficiency. Uses effective communication and organizational skills to resolve tenant issues and maintain property standards. Knowledge of team leadership and problem-solving techniques.
Professional residential management expert with extensive experience in overseeing daily operations, ensuring tenant satisfaction, and maintaining property standards. Strong focus on team collaboration and achieving measurable results. Adept at managing budgets, coordinating maintenance, and implementing efficient processes. Known for adaptability and reliability in dynamic environments.
Residential management professional with solid history of optimizing property operations and maintaining high standards. Committed to fostering collaborative team environment and ensuring reliable service. Skilled in property maintenance and tenant relations.
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Manager
Chrysalis
09.2023 - 01.2026
- Managed daily operations of residential facilities, ensuring compliance with safety and regulatory standards.
- Oversaw staff performance, providing training and mentorship to enhance service delivery.
- Developed and implemented operational policies, improving resident satisfaction and engagement.
- Collaborated with external agencies to coordinate resident services and support programs.
- Conducted regular facility inspections, identifying maintenance needs and coordinating repairs efficiently.
- Analyzed resident feedback to drive continuous improvement initiatives within the community.
- Facilitated team meetings, promoting communication and collaboration among staff members.
- Managed budget allocations for facility operations, optimizing resource utilization for maximum impact.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Developed strong relationships with local community organizations to enhance the quality of life for residents.
- Enhanced communication with residents'' families through regular updates and open lines of communication.
- Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
- Continuously sought opportunities to improve the overall quality of life within the facility by staying informed on industry trends and best practices in residential care management.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
- Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
- Collaborated with interdisciplinary teams to develop comprehensive strategies for meeting each resident''s unique needs.
- Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
Car Driver
MK Automotives
02.2023 - 08.2023
- Operated vehicles safely in various weather conditions while adhering to traffic regulations.
- Managed timely pickups and deliveries, ensuring customer satisfaction through reliable service.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Communicated effectively with dispatchers to coordinate efficient routing and scheduling.
- Assisted in training new drivers on safe driving practices and company policies.
- Monitored fuel consumption and implemented strategies to enhance operational efficiency.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Collaborated with team members to streamline delivery processes and improve overall performance.
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Delivered employees and materials to job sites daily.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Home Care Provider
Beehives Homes
08.2022 - 01.2023
- Assessed client needs and developed personalized care plans to enhance daily living activities.
- Administered medications and monitored health conditions to ensure client safety and well-being.
- Provided emotional support and companionship, fostering positive relationships with clients and families.
- Coordinated schedules for multiple clients, ensuring timely delivery of services and efficient resource allocation.
- Trained new staff in caregiving techniques, promoting best practices for quality home care service delivery.
- Implemented process improvements that enhanced operational efficiency and client satisfaction in care routines.
- Collaborated with healthcare professionals to update care plans based on changing client conditions or preferences.
- Led regular assessments of care quality, identifying areas for improvement to maintain high standards of service delivery.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
Missionary
CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS
10.2021 - 07.2022
- I served a mission for a non-profit organization in New Mexico for 8 months. This job required that I house with strangers for a duration of at least 6 weeks at a time. I also had the opportunity to talk and help many people on a daily basis. Over the time of 8 months I was able to gain patience, skills of communication, understanding, and how to work efficiently with others. I was faced with multiple people who were unkind, unwilling to work, communicate, and talk with anyone. Even faced people who threatened my life, and through it all I was able to stay calm, be understanding, and eventually work it out. Skills needed: Conflict Resolution Skills, Adaptability, Good Communication, Empathy, Understanding, and Self-Control.
Lash Tech
LASH TECHNICIAN
04.2019 - 09.2021
- Managed myself and work schedule. Learned how to be diligent and effective with my time and efforts. I also advertised and built my own clientele. This job required a lot of self motivation and diligence since I was running my own business from home. I also had to stay up-to-date on Eyelash extension theory, eye health, sanitation, isolation, application, styling, aftercare and more. I needed to be able to engage clients with exemplary customer service; appropriately recommend products and services. Needed Requirements/Skills: State esthetician or cosmetologist license (required). Outgoing personality, able to work with others, positive attitude. Work Flexible schedule, including evenings and weekends. Proficiency with Classic eyelash extensions. The ability to sell products to my clients based on their individual needs. Diligence, reliability, and Self-Motivation.
Custodian
LANDMARK HIGH SCHOOL JANITOR
09.2019 - 11.2019
- I replenished stock in bathrooms, cleaning restrooms, gathering and emptying trash, sweeping, mopping, vacuuming, monitoring building safety and security and dusting. Keeping the school as clean and tidy as possible is the overall responsibility of a custodian. I moved heavy furniture to reach corners, cracks and crevices of covered parts of the room. Also cleaned laboratory equipment, such as computers and tables. Skills needed: reading comprehension skills, coordination skills, oral comprehension skills and equipment selection skills, being able to read instructions for cleaning certain surfaces and fixtures. Oral comprehension skills to be able to follow verbal cleaning instructions. Equipment selection skills in selecting the proper tools for each cleaning surface and fixture. Manual dexterity, flexibility and trunk strength when moving heavy furniture and lifting and arranging things.
Dance Instructor
AILINE’S TOUCH OF POLYNESIA (ATOP)
08.2017 - 07.2019
- Taught traditional Polynesian dances to youth and young adults ranging in age from 6-22 years of age. I learned how to discern people's needs and learning levels. Also how to teach in multiple different ways for different people. It was a great learning experience for not only the people I worked with but for me as well. Skills needed: Leadership Skills, Excellent Communication Skills, and patience.
Dancer
AILINE’S TOUCH OF POLYNESIA (ATOP)
07.2017 - 07.2019
- I danced for a polynesian Dance Group that performed for weddings, company and church luaus, schools, fundraisers, service projects, senior citizen centers and dozens of other venues and activities. Skills include Word Processing, Self-Motivation, Quick Learner, Team Player, Flexibility and Strong Work Ethic.
Assistant to Chemistry professor at UVU and BYU
PERSONAL ASSISTANT
08.2018 - 03.2019
- I generally schedule appointments, handle emails and other correspondences, calendar management. I also prepared meals, ran errands, and did grocery shopping. Skills needed: Outstanding organizational and time management skills, Up-to-date with latest office gadgets and applications, Ability to multitask and prioritize daily workload, Excellent verbal and written communications skills, and Discretion and confidentiality.
Cashier, Food Vendor
FRYBREAD
06.2017 - 08.2017
- Worked with big crowds of people at a time. Cooked in the kitchen and worked the cash register. Sometimes I’d need to calm angry customers by explaining policies or addressing problems. I worked with large groups of people at a time. I prepared and sold ready-to-eat food to the public. We were typically at fairs, and festivals. We operated from a food truck that served at different locations. Skills Needed: Management, Customer Service Skills, Working in a timely manner, and also being able to work in high stress situations.
Cashier, Buster, and Waitress
HAWAIIAN HULA HANDS
03.2017 - 06.2017
- Handled cash register, cleaned and served food as well. I learned how to manage and accomplish multiple tasks all at once. I also had to be Attentive, Active Listening, Situational Awareness Compliance, Cashing Out Customers, Cleaning Tables, Clearing Food, Enter Orders, Food Expediting, Deal with Food Allergies, Handle Money, Receive and Process Phone Orders, Resolve Guest Concerns, Waiting on Tables, and many more things. Skills needed: Math, Management, Team Player, Supervising Skills, Experience with food, and a willingness to learn.
Education
High School Diploma -
Landmark High School
Spanish Fork, UT05-2020
Skills
- Operations management
- Staff management
- Strategic planning
- Budgeting and financial management
- Marketing and advertising
- Policy enforcement
- Emergency response
- Maintenance coordination
- First aid and CPR
- Safety compliance
- Complaint handling
- Medication management
- Client transportation
- Security management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Decision-making
- Creative and adaptable
- Adaptability and flexibility
Accomplishments
- Supervised team of 5 staff members.
- Achieved always being early with task assignments and their due dates by completing a daily to do list made throughout the day for last minute/little things that would come up with accuracy and efficiency.
Certification
- Certified Food Handlers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Residential Manager
Chrysalis
09.2023 - 01.2026
Car Driver
MK Automotives
02.2023 - 08.2023
Home Care Provider
Beehives Homes
08.2022 - 01.2023
Missionary
CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS
10.2021 - 07.2022
Custodian
LANDMARK HIGH SCHOOL JANITOR
09.2019 - 11.2019
Lash Tech
LASH TECHNICIAN
04.2019 - 09.2021
Assistant to Chemistry professor at UVU and BYU
PERSONAL ASSISTANT
08.2018 - 03.2019
Dance Instructor
AILINE’S TOUCH OF POLYNESIA (ATOP)
08.2017 - 07.2019
Dancer
AILINE’S TOUCH OF POLYNESIA (ATOP)
07.2017 - 07.2019
Cashier, Food Vendor
FRYBREAD
06.2017 - 08.2017
Cashier, Buster, and Waitress
HAWAIIAN HULA HANDS
03.2017 - 06.2017
High School Diploma -
Landmark High School