Losalina Ki
Las Vegas,NV
Summary
Compassionate, hardworking Certified Clinical Medical Assistant & Certified Phlebotomy Technician seeking a position with a team of medical professionals whose common goal is quality patient care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant
Nevada Kidney Disease and Hypertension Centers
Las Vegas, NV
02.2024 - Current
- Prepared patient's charts for the patients up to weeks prior to their appointments.
- Get Hospital Records for patients if they were seen in the hospital recently.
- Pull lab results from Quest, Labcorp, CPL, and NurseDX for patients appointment.
- Get any imaging report from Desert Radiology, SDMI, Pueblo, and Simon Med prior to patients appointment.
- Print recent office visit notes for the provider to go discussed with patients.
- Ordered new medication requested by the doctor and send it to the patients pharmacy.
- Send refills requested by the pharmacy.
- Start prior authorization for patients medications if needed through health insurance and pharmacy.
- Schedule patients follow up appointment and add patients on recall if appointment calendar is not available.
- Give patients iron injection in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
Outpatient Dialysis Admission
Nevada Kidney Disease and Hyperrension Centers
Las Vegas
02.2024 - Current
- Submitted referrals for Chronic Kidney Disease Stage 5 patients
- Pull patients demographics, Id, insurance cards, medication list, recent labs, chest x-ray, hepatitis panel, recent doctors office visit notes, and access report.
- Work closely with Kidney Care Coordinators and Home Therapies.
- Submitted referral for patients from hospitals and all our other locations per the doctors request.
- All referrals are submitted in the Fresenius Admissions Portal
- Notified doctors, medical assistants, and patients of their dialysis chair information.
EVS Lead Attendant
Valley Hospital
Las Vegas
07.2018 - 07.2023
- Led team in maintaining cleanliness and sanitation standards across facility
- Developed training programs for staff on best practices and safety protocols
- Implemented efficient workflows to optimize cleaning operations and resource allocation
- Conducted regular inspections to ensure compliance with health and safety regulations
- Managed inventory of cleaning supplies, ensuring timely procurement and cost-effectiveness
- Ensured strict adherence to infection control standards by regularly training staff on updated guidelines.
- Enhanced EVS team efficiency by implementing streamlined processes and procedures.
- Conducted one-on-one meetings with direct reports and solicited feedback from employees.
- Boosted overall cleanliness of the facility through regular inspections and thorough cleaning routines.
- Covered extra shifts during employee absences.
- Reduced patient complaints by addressing concerns promptly and ensuring a high level of service quality.
- Mentored new team members, providing guidance on cleaning techniques and safety protocols.
- Managed inventory levels for cleaning supplies, reducing waste and controlling costs.
- Maintained detailed records of all cleaning activities for compliance purposes and future reference.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Moved furniture for cleaning and set up for special events.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Trained new attendants on operational procedures and best practices.
- Collaborated with team members to maintain high standards of service quality.
- Scrubbed floors with scrubber machine.
- Inspected patient rooms, offices, rooms, waiting rooms for cleanliness.
- Check on employees from time to time.
Certified Clinical Medical Assistant (Extern)
Prime Cardiology
05.2023 - 06.2023
- Roomed patients, took and recorded BP, heart rate, pulse OX, height & weight
- Obtained medical and medication history
- Pulled lab results, updated charts and patient information
- Prepared referrals
- Entered data into EHR (Practice Fusion)
- Performed EKG on patients
- Go over medication list
- Prepared charts for the next day
EVS Lead Attendant
North Vista
11.2007 - 11.2015
- Maintained cleanliness and sanitation of patient areas to ensure a safe environment.
- Assisted in waste disposal and recycling protocols to promote environmental sustainability.
- Responded promptly to patient needs, enhancing overall satisfaction and comfort.
- Collaborated with healthcare staff to streamline cleaning schedules and improve workflow efficiency.
- Trained new team members on best practices for infection control and safety procedures.
- Implemented process improvements that reduced turnaround time for room readiness between patients.
- Led initiatives in maintaining compliance with hospital regulations regarding cleanliness standards.
- Conducted regular inspections to identify maintenance needs, ensuring equipment reliability and safety compliance.
- Preserved floor quality with appropriate maintenance techniques such as sweeping, mopping, vacuuming, buffing, waxing, and deep-cleaning carpets as required.
- Promoted a safe environment through proper disposal of hazardous materials and adhering to safety guidelines.
- Participated in regular team meetings to discuss process improvements and share insights on effective cleaning techniques.
- Maintained inventory levels of cleaning supplies and equipment, replenishing as needed to ensure uninterrupted service.
- Assisted in emergency response situations, such as spills or accidents, by promptly taking appropriate action to minimize risk and restore cleanliness.
- Assisted in training new EVS Attendants on best practices for maintaining a clean and sanitary environment.
- Demonstrated adaptability by efficiently switching between tasks as needed to accommodate changing priorities in fast-paced environments.
- Improved overall facility hygiene by maintaining a consistent schedule of routine cleaning tasks.
- Delivered exceptional customer service while interacting with guests during daily duties, fostering positive impressions of the facility.
- Moved furniture and other objects to perform adequate cleaning.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
Cashier/Customer Service
Sam’s Club
01.2004 - 01.2005
- Assisted customers with inquiries, ensuring high levels of satisfaction and engagement.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, maintaining accuracy and accountability throughout shifts.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Data Entry Clerk
Genco
01.2003 - 01.2004
- Processed and entered large volumes of data with high accuracy using advanced spreadsheet software.
- Maintained organized records, ensuring easy retrieval and compliance with company standards.
- Collaborated with team members to streamline data entry workflows, enhancing overall efficiency.
- Conducted regular audits of data entries to identify discrepancies and ensure integrity.
- Supported successful audit processes by providing accurate and timely data reports.
- Conducted audits of existing data entry processes.
Education
Medical Assistant -
Northwest Career College
07.2023
Phlebotomy Technician -
Northwest Career College
04.2023
High School Diploma -
Santiago High School
Corona, CA06.2003
Skills
- CPR/BLS Certified
- Chief Complaints
- Manual Vital Signs
- Injections (IM, ID, SubQ)
- Glucose Testing/Mono/Strep/UA/UPT
- Phlebotomy (Venipuncture, Butterfly, Capillary)
- EKG/ECG Procedure
- Suturing & Casting
- Ear/Eye Lavage
- Spirometry
- Specimen Collection
- ICD-10/CPT Codes
- Obtain Blood Samples
- Order of Draw
- EHR/EMR Systems
- Sedimentation Rates
- Medical & Medication History
- Sanitation & Sterilization Procedures
- Pharmacology Knowledge
- Scheduling & Rescheduling
- Phone & Email Etiquette
- Microsoft Office Software
- Front Office/Administrative Skills
- HIPAA & OSHA Trained
- Medical Terminology
- Medical Insurance Knowledge
- Patient Education
- Anatomy & Physiology
- Proper Disposal of Sharps
- Infection Control & Proper PPE
Certification
- National Healthcareer Association – Certified Clinical Medical Assistant # W4K5F8S6
- National Healthcareer Association – Certified Phlebotomy Technician # Q2Q2K8S2
- Nevada Dept of Health & Human Services – Laboratory Assistance License # 73575-AL-0
Timeline
Medical Assistant
Nevada Kidney Disease and Hypertension Centers
02.2024 - Current
Outpatient Dialysis Admission
Nevada Kidney Disease and Hyperrension Centers
02.2024 - Current
Certified Clinical Medical Assistant (Extern)
Prime Cardiology
05.2023 - 06.2023
EVS Lead Attendant
Valley Hospital
07.2018 - 07.2023
EVS Lead Attendant
North Vista
11.2007 - 11.2015
Cashier/Customer Service
Sam’s Club
01.2004 - 01.2005
Data Entry Clerk
Genco
01.2003 - 01.2004
Medical Assistant -
Northwest Career College
Phlebotomy Technician -
Northwest Career College
High School Diploma -
Santiago High School