Loshika Embery
Cedar Rapids,IA
Summary
Having a diverse background has given me a variety of tools and experience that is needed to not only adapt to new environments but to also contribute to them as well. Being in the work force now fourteen yeas has given me the skills to be diligent, The ability to be able to provide potential employers with current and previous work experience. Authorized to work in the US for any employer
Diligent Dinning Server with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.
Overview
12
12
years of professional experience
Work History
Housekeeper
Home2 by Hilton
07.2024 - Current
- During my time with Home 2 Suites I was required to perform daily essential tasks as well as additional assigned tasks.
- Those tasks were to perform cleaning duties while up holding company standards while also completing them in a timely fashion; those duties included but were not limited to:
- Dusting ( tables, chairs, headboards, lamps, top of refrigerators, tops of shelves, closets, base boards, cabinets, drawers, and woodwork).
- Washing (dishes, sinks, inside of refrigerators, microwaves, windows, tubs, showers, door panels, and utility cans).
- Scrubbing if needed; along with scheduled (deep) cleanings of ,tables, chairs, floors, showers, base of showers, base boards within rooms.
- Replenish room essentials and bathroom toiletries
- Vacuum carpets in guest rooms, hallways, main entrances along with entry way rugs
- Laundry: sorting, marking, folding and carrying of linens.
- Making beds
- Hanging drapes
- Emptying utility cans and transporting then to the disposal area.
- Effectively communicate with maintenance about any room necessities or damages.
- Use proper safety measures or PPE when using the chemicals and materials.
- Follow policy when ensuring key control, security, and privacy for key entry for guest rooms.
- Organizing and stocking carts with supplies necessary to effectively complete daily tasks.
- Extra tasks: may include cleaning of lobby, lounge area and lounge area restrooms, pool room, elevator and stairways
Crew Member
Casey's
11.2022 - 01.2023
- My Duties were to provide excellent customer service while assisting Customers with their purchases and/or other needs.
- My duties included but were not limited to
- Stocking , zoning and organizing merchandise
- Cash handling
- Food preparation
- Cleaning duties included sweeping, and/or moping of floors , dusting counters, tables, chairs, windows and etc.
- Clean/disinfect, restroom, back room, kitchen area, along with trash removal.
Breakfast Attendant
Residence Inn by Marriott
05.2022 - 08.2022
- To prep, cook and set out breakfast items in a timely, orderly fashion. As well as meeting the Marriott standards of the items that are put out.
- My job is to make sure that our food Is fresh, hot and satisfactory for our guest.
- My job is to also keep track of Inventory, to ensure that we always have what is needed available.
- I also clean the kitchen, serving area and lobby so that our guest first impression is that we are ready to serve.
- My duties include; sweeping, moping, wiping tables, taking out trash, stocking food items, and food preparation.
Housekeeper
Hampton by Hilton
08.2021 - 01.2022
- Clean hotel rooms in orderly and timely fashion for customers to stay in.
- Job duties included; dusting, sweeping, moping, cleaning bathrooms: sink, mirrors, toilet, tub/shower. Empty trash, stripping linen, stocking rooms and making beds, vacuuming etc.
Housekeeper
Hampton Inn and Hampton Inn & Suites
02.2020 - 08.2020
- Clean hotels rooms in orderly and timely fashion for customers to stay in.
BTC Sales Representative
TLC & Associates
11.2019 - 01.2020
- My job at TLC were to make Outbound calls regarding Spectrum TV to existing internet customers to startup free trails and to update or add services based on each customer’s needs.
- Built personal relationships with customers
- Verified customer personal information
- Presented products to clients
Utility Clerk/Cashier
Food 4 Less
05.2019 - 08.2019
- Job Duties: My job duties included being Utility clerk and customer service cashier. My responsibilities as Utility clerk were to stock store shelves, assist customers, retrieve carts, basic cleaning of store and restrooms and most importantly assist customers. My duties as a customer service cashier were to assist customers while checking out their items, make sure that our store meet the satisfaction of each customer and to make sure customers know that they are all valued.
Packer
Raining Rose
12.2018 - 02.2019
- My responsibilities as a Packer were to manufacture natural face and body care products such as lip balms, sunscreens, hand sanitizes, lotions and soaps. Supplies promotional products to various clients in a fast-paced timely manner.
Crew
Cold Stone Creamery
03.2018 - 08.2018
- My Duties included, assisting customers with placing their orders, my job also included to keep the restaurant sanitized (cleaned) and organized. More of my duties were to hand make Ice cream, cakes, pies, cookies, waffle cones, etc and cash handling skills. It was important to have good customer service skills and relations with each customer.
Crew Member
Burger King
09.2017 - 01.2018
- My duties at Burger King was to help and assist customers with placing their food orders, to make sure that the lobby was and presentable for customers to have a good and inviting experience at Burger King. We cleaned Dishes, Lobby, Bathrooms, Kitchen area.
Custodian
Midwest Janitorial Services Inc
01.2017 - 08.2017
- My Job was to clean different buildings for the next day of work. Buildings such as: Banks, lawyers offices, accounting buildings, hotels etc. We only had a certain amount of time to clean them and we cleaned more than one building a day.
Receptionist
Willis Dady Emergency Shelter
06.2016 - 09.2016
- My job at the Willis Dady Shelter were to answer incoming calls and provide people with resources in the area; or to answer any questions that may have regarding the shelter. My duties also included event planning for current clients staying in the shelter, client intake, room checks and facilitate donations.
Sales Associate
Kirkwood Bookstore
07.2014 - 01.2016
- My duties at the Kirkwood Bookstore were to order, organize, and stock books for the students and teachers to have available for their classes. It was to also assist anyone who needed help finding their books for their classes so customer service was key.
Shift Leader
Cold Stone Creamery
04.2015 - 10.2015
- My Duties included, assisting customers with placing their orders, my job also included to keep the restaurant sanitized (cleaned) and organized. More of my duties were to hand make Ice cream, cakes, pies, cookies, waffle cones; along with cash handling skills. It was important to have good customer service skills and relations with each customer.
Cashier
Walmart
06.2013 - 01.2014
- My duties were to greet, and communicate with customers as they are leaving. Scan the items they were buying by using the register using money handling skills. I also had to bag groceries, and zone my area I was the last face customers would see so you want them to leave happy!
Education
Human Services (High school or equivalent) -
Kirkwood Community College
Cedar Rapids, IA08.2015
High School - undefined
City High School
Iowa City, IA05.2014
Skills
- Retail sales
- Guest Services
- Cash register
- Customer Service
- Custodial Experience
- Shift Management
- Kitchen Experience
- Cleaning Experience
- Hotel experience
- Shift management
- Packing
- Cash handling
- Event Planning
- Cooking
- Sales
- Experienced in customer service such as: fast food, retail, and one on one customer service support skills from my experience working at an Emergency shelter as an intern I bring a positive and friendly attitude, team productivity, dedication and a great work ethic to any environment that I am involved in I also have experience in cash handling services, and positive guest relations
- Teamwork
Timeline
Housekeeper
Home2 by Hilton
07.2024 - Current
Crew Member
Casey's
11.2022 - 01.2023
Breakfast Attendant
Residence Inn by Marriott
05.2022 - 08.2022
Housekeeper
Hampton by Hilton
08.2021 - 01.2022
Housekeeper
Hampton Inn and Hampton Inn & Suites
02.2020 - 08.2020
BTC Sales Representative
TLC & Associates
11.2019 - 01.2020
Utility Clerk/Cashier
Food 4 Less
05.2019 - 08.2019
Packer
Raining Rose
12.2018 - 02.2019
Crew
Cold Stone Creamery
03.2018 - 08.2018
Crew Member
Burger King
09.2017 - 01.2018
Custodian
Midwest Janitorial Services Inc
01.2017 - 08.2017
Receptionist
Willis Dady Emergency Shelter
06.2016 - 09.2016
Shift Leader
Cold Stone Creamery
04.2015 - 10.2015
Sales Associate
Kirkwood Bookstore
07.2014 - 01.2016
Cashier
Walmart
06.2013 - 01.2014
High School - undefined
City High School
Human Services (High school or equivalent) -
Kirkwood Community College