Lottie Keys
Palm Springs,CA
Summary
Reliable, compassionate, and highly organized professional with experience in personal assistance, administrative support, childcare including children with disabilities, and animal care. Trusted in high-responsibility environments requiring discretion, safety awareness, and calm decision-making.
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Administrative & Operations Coordinator
Keys Creatives
03.2023 - 01.2026
- Supported day-to-day administrative operations including scheduling, coordination, and documentation.
- Maintained organized workflows and records.
Operations Support Assistant
Columbia Sportswear
Portland, Oregon
03.2021 - 10.2022
- Coordinated administrative tasks and scheduling in fast-paced corporate environment to ensure smooth operations.
Barista
Starbucks
Portland
12.2020 - 03.2022
- Provided high-volume customer service while ensuring cleanliness and safety standards were upheld.
Personal Assistant
01.2017 - 01.2019
- Provided daily personal and administrative support including scheduling, errands, travel coordination, and household management.
- Managed confidential information and supported shifting priorities with reliability.
K9 Handler & Trainer
National Park Service
- Trained and handled K9 teams for missing persons and avalanche rescue missions.
- Participated in over 25 rescue missions.
Childcare Provider / Nanny
Private Family Care
- Cared for children ranging from toddlers to school-age, including children with disabilities.
- Maintained safe, nurturing environments and communicated regularly with parents.
Dog Handler
The Bone Adventure
- Supervised and cared for dogs in group play, boarding, and care environments.
Education
Bachelor's Degree - Marketing And Communications
Vanguard University of Southern California
09.2017 - 05.2020
Undergraduate Coursework -
University of California, Irvine
Skills
- Personal & Executive Assistance
- Administrative & Operations Support
- Scheduling, Calendar & Task Management
- Organization & Time Management
- Confidentiality & Discretion
- Childcare & Babysitting (including Special-Needs Care)
- CPR & First Aid Certified
- Animal Handling, Care & Safety
- K9 Handling & Training Support
- Behavior Awareness & De-escalation
- Customer Service & Client Communication
- Clear Written & Verbal Communication
- Multitasking in Fast-Paced Environments
- Calm Decision-Making Under Pressure
- Trust-Building with Families, Clients & Teams
Certification
- CPR & First Aid Certified
- K9 Search and Rescue Handler & Trainer
Personal Information
Relocation: Open to Relocation
Timeline
Administrative & Operations Coordinator
Keys Creatives
03.2023 - 01.2026
Operations Support Assistant
Columbia Sportswear
03.2021 - 10.2022
Barista
Starbucks
12.2020 - 03.2022
Bachelor's Degree - Marketing And Communications
Vanguard University of Southern California
09.2017 - 05.2020
Personal Assistant
01.2017 - 01.2019
K9 Handler & Trainer
National Park Service
Childcare Provider / Nanny
Private Family Care
Dog Handler
The Bone Adventure
Undergraduate Coursework -
University of California, Irvine