Lottiquiera Harris
Tallassee,FL
Summary
Objective: To obtain a position in the Central Sterile Processing department.
Overview
10
10
years of professional experience
Work History
Cashier Team Lead
Lindys Fried Chicken
07.2022 - 05.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Restocked and organized merchandise in front lanes.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated and sanitized kitchen and food preparation equipment.
- Provided beverage cups and condiments to increase customer convenience
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Replaced CO2 tanks and soda syrups when depleted.
Assistant Store Manager
Murphy USA
01.2021 - 11.2023
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Nutrition Assistant
Florida State University
12.2018 - 01.2020
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Assisted with developing and implementing budget and resource allocation plans to promote cost-effectiveness and efficiency.
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets.
- Evaluated and revised menus to incorporate variety and meet evolving needs and preferences.
- Educated patients and families on nutrition management.
- Directed and evaluated kitchen and food service staff.
Server
Waffle House Restaurant
05.2016 - 12.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Cashier Team Lead
Metro PCSInc
03.2014 - 05.2016
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Monitored areas for security issues and safety hazards.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
Education
Certification - Central Sterile Technican
Lively Technical Center
Tallahassee, FL02.2025
Certificate - Culinary Arts
Lively Technical Center
Tallahassee, FL05.2020
Certification - Cosmetology
Lively Technical Center
Tallahassee, FL01.2013
High School Diploma -
Lively Technical Center
Tallahassee, FL12.2011
Skills
- Store Opening and Closing
- POS System Operation
- Team Leadership
- New Hire Training
- CPR
- First Aid
- Basic life support
- Cycle Counts
Timeline
Cashier Team Lead
Lindys Fried Chicken
07.2022 - 05.2024
Assistant Store Manager
Murphy USA
01.2021 - 11.2023
Nutrition Assistant
Florida State University
12.2018 - 01.2020
Server
Waffle House Restaurant
05.2016 - 12.2018
Cashier Team Lead
Metro PCSInc
03.2014 - 05.2016
Certification - Central Sterile Technican
Lively Technical Center
Certificate - Culinary Arts
Lively Technical Center
Certification - Cosmetology
Lively Technical Center
High School Diploma -
Lively Technical Center