Lottiquiera Harris
Tallassee,FL
Summary
Objective: To obtain a position in the Central Sterile Processing department.
Overview
10
10
years of professional experience
Work History
Cashier Team Lead
Lindys Fried Chicken
07.2022 - 05.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Restocked and organized merchandise in front lanes.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated and sanitized kitchen and food preparation equipment.
- Provided beverage cups and condiments to increase customer convenience
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Replaced CO2 tanks and soda syrups when depleted.
Assistant Store Manager
Murphy USA
01.2021 - 11.2023
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Nutrition Assistant
Florida State University
12.2018 - 01.2020
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Assisted with developing and implementing budget and resource allocation plans to promote cost-effectiveness and efficiency.
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets.
- Evaluated and revised menus to incorporate variety and meet evolving needs and preferences.
- Educated patients and families on nutrition management.
- Directed and evaluated kitchen and food service staff.
Server
Waffle House Restaurant
05.2016 - 12.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Cashier Team Lead
Metro PCSInc
03.2014 - 05.2016
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Monitored areas for security issues and safety hazards.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
Education
Certification - Central Sterile Technican
Lively Technical Center
Tallahassee, FL02.2025
Certificate - Culinary Arts
Lively Technical Center
Tallahassee, FL05.2020
Certification - Cosmetology
Lively Technical Center
Tallahassee, FL01.2013
High School Diploma -
Lively Technical Center
Tallahassee, FL12.2011
Skills
- Store Opening and Closing
- POS System Operation
- Team Leadership
- New Hire Training
- CPR
- First Aid
- Basic life support
- Cycle Counts
Timeline
Cashier Team Lead
Lindys Fried Chicken
07.2022 - 05.2024
Assistant Store Manager
Murphy USA
01.2021 - 11.2023
Nutrition Assistant
Florida State University
12.2018 - 01.2020
Server
Waffle House Restaurant
05.2016 - 12.2018
Cashier Team Lead
Metro PCSInc
03.2014 - 05.2016
Certification - Central Sterile Technican
Lively Technical Center
Certificate - Culinary Arts
Lively Technical Center
Certification - Cosmetology
Lively Technical Center
High School Diploma -
Lively Technical Center
Similar Profiles
Theresa JamesTheresa James
District Manager at Kentucky Fried ChickenDistrict Manager at Kentucky Fried Chicken
Jeremiah DuplessisJeremiah Duplessis
Cook at Kentucky Fried ChickenCook at Kentucky Fried Chicken
Imogen LaveryImogen Lavery
Team Member at Kentucky Fried ChickenTeam Member at Kentucky Fried Chicken
Matthew EdwardsMatthew Edwards
Kitchen Hand at Hungry Howies Pizza & SubsKitchen Hand at Hungry Howies Pizza & Subs
April GrahamApril Graham
Building Supervisor at Florida State UniversityBuilding Supervisor at Florida State University