LOTUS BECKER
Anchorage,AK
Summary
Hard working and team-oriented individual hoping to provide excellent student interactions while creating a friendly and professional atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Anchorage, AK
06.2023 - Current
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences and dietary restrictions.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Created complex, hand-crafted beverages based upon customer preferences.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
Writing Consultant
UAA Writing Center
02.2023 - Current
- Edited and proofread drafts of papers
- Worked with students to solve grammatical, structural, and citation errors in papers
- Helped students brainstorm ideas to implement into work
- Participated in biweekly trainings to tailor tutoring to students of diverse backgrounds
- Worked together with coworkers to diffuse hostile situations involving students
- Greeted students and fielded questions at front desk
Assistant Manager
Subway Of Alaska
08.2020 - 05.2021
- Performed food preparation and serving duties
- Trained workers in food preparation, and in service, sanitation, and safety procedures
- Performed various financial activities such as cash handling, deposit preparation, and payroll
- Supervised employees
- Resolved customer complaints
- Controlled inventories of food, equipment, and smallware, and reported shortages to designated personnel
- Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards
Education
Bachelor of Science - Medical Laboratory Sciences
University of Alaska Anchorage
08.2026
High School Diploma -
South Anchorage High School
05.2021
Skills
- Customer service experience
- Leadership and supervising experience
- Computer literacy including operating Microsoft Office and Google Docs, Slides, and Sheets
- Can operate copy/printer/fax machine
- Adaptable and flexible
- Strong writing skills
Certification
Basic Life Support
04/2023 - Current
Languages
ASL
Limited
Timeline
Barista
Starbucks
06.2023 - Current
Writing Consultant
UAA Writing Center
02.2023 - Current
Assistant Manager
Subway Of Alaska
08.2020 - 05.2021
Bachelor of Science - Medical Laboratory Sciences
University of Alaska Anchorage
High School Diploma -
South Anchorage High School