Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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LOTUS BECKER

Anchorage,AK

Summary

Hard working and team-oriented individual hoping to provide excellent student interactions while creating a friendly and professional atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Anchorage, AK
06.2023 - Current
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences and dietary restrictions.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Supported highest standards of conduct and service to support company reputation.

Writing Consultant

UAA Writing Center
02.2023 - Current
  • Edited and proofread drafts of papers
  • Worked with students to solve grammatical, structural, and citation errors in papers
  • Helped students brainstorm ideas to implement into work
  • Participated in biweekly trainings to tailor tutoring to students of diverse backgrounds
  • Worked together with coworkers to diffuse hostile situations involving students
  • Greeted students and fielded questions at front desk

Assistant Manager

Subway Of Alaska
08.2020 - 05.2021
  • Performed food preparation and serving duties
  • Trained workers in food preparation, and in service, sanitation, and safety procedures
  • Performed various financial activities such as cash handling, deposit preparation, and payroll
  • Supervised employees
  • Resolved customer complaints
  • Controlled inventories of food, equipment, and smallware, and reported shortages to designated personnel
  • Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards

Education

Bachelor of Science - Medical Laboratory Sciences

University of Alaska Anchorage
08.2026

High School Diploma -

South Anchorage High School
05.2021

Skills

  • Customer service experience
  • Leadership and supervising experience
  • Computer literacy including operating Microsoft Office and Google Docs, Slides, and Sheets
  • Can operate copy/printer/fax machine
  • Adaptable and flexible
  • Strong writing skills

Certification

Basic Life Support

04/2023 - Current

Languages

ASL
Limited

Timeline

Barista

Starbucks
06.2023 - Current

Writing Consultant

UAA Writing Center
02.2023 - Current

Assistant Manager

Subway Of Alaska
08.2020 - 05.2021

Bachelor of Science - Medical Laboratory Sciences

University of Alaska Anchorage

High School Diploma -

South Anchorage High School
LOTUS BECKER