Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Lou Cancasci

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Experienced manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and establishing relationships through communication and value added solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Director of Sales

MRP Solutions
03.2019 - Current
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Accountable for presenting weekly/monthly sales reports, monthly business forecasts and annual budget.
  • Achieved national sales targets through effective territory management and relationship building with key stakeholders.
  • Manage account inventory and receivables to optimize the company's cash flow and capacity.
  • Increased sales revenue by developing and implementing strategic plans
  • Responsible for North American Territory - Consecutive year over year growth of 20% ( 2022-2024) resulting in territory value of $18 million.
  • Awarded Supplier of the year by National Account 2024
  • Responsible for generating new business wins of average $5 million dollars annually (2024 was $6.3 million)
  • Participate in marketing events, trade shows and demonstrations.
  • Strategically align organization as supplier of choice through cross functional alignment and collaboration with Supply Chain, Operations. Sourcing, Customer Service and Engineering Solutions groups.
  • Mentor and provide product training and industry updates for new sales hires



Sales Account Manager

MRP Solutions
03.2018 - 03.2019
  • Managed portfolio of 17 accounts totaling $4.5 million in sales.
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.
  • Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of products services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Communicated product quality and market comparisons by creating sales presentations.

Inside Sales Manager

MRP Solutions
07.2015 - 03.2018
  • Supervise and evaluate daily functions of the ISR Team, create metrics to track and analyze workload of the group.
  • Utilize discretion and independent judgment as it pertains to inside sales support, new leads, business need and best practices.
  • Manage assigned customer orders and customer accounts; ensuring all customer information is up to date and accurate.
  • Identify customer issues, goals for resolution, business value and return on investment for improvement initiatives.
  • Utilize IQMS (injection molding software system) to prepare price quotations as well as analyze and report on findings to management
  • Present and sell company products and services to current and prospective customers to increase product sales
  • Create and/or prepare various reports including status, activity, closings, follow up, and any others as requested by management or the customer

Regional Sales Manager

Label Print Technologies
06.2014 - 07.2015
  • Manage the Western Ohio, Indiana, Illinois, Kentucky, and Tennessee Region
  • Responsible for managing and growing accounts upward of $650,000/annually
  • Create marketing plans to increase revenue and product knowledge
  • Manage 3 interns/sales representatives to assist with day to day operations
  • Responsible for thermal ribbon channel and growing sales by 30 percent annually
  • Responsible for creating and leading sales workshops to boost sales team performance

Education

Bachelor of Arts - Business

Bluffton University
Bluffton Ohio
05-2010

Skills

  • Sales training and leadership
  • Revenue growth
  • Sales funnel management
  • Pipeline development
  • Sales team training
  • Sales process optimization
  • Territory management
  • Trade show representation
  • Sales strategy development
  • ERP System Management
  • Proficient in Salesforce CRM
  • Sales revenue forecasting
  • Sales reporting
  • Gross Margin Improvment

Accomplishments

  • Most closed business - 2022 and 2024
  • 2024 "Best performance to Budget"

Affiliations

  • NACD

Certification

ERC Surpervisory Certificate Series 1

Timeline

Director of Sales

MRP Solutions
03.2019 - Current

Sales Account Manager

MRP Solutions
03.2018 - 03.2019

Inside Sales Manager

MRP Solutions
07.2015 - 03.2018

Regional Sales Manager

Label Print Technologies
06.2014 - 07.2015

Bachelor of Arts - Business

Bluffton University