Hi, I’m
LOU GALTERIO
Carlisle,OH
Summary
SENIOR MANAGER ACCOUNTING / FINANCE / PROJECT MANAGER ~ Producing innovative solutions that address business needs and deliver value ~ Organized, analytical, and highly resourceful Accounts Receivable Manager and Project Manager with 14+ years of progressive and diverse experience collaborating with clients to help them achieve their objectives and goals. Outstanding leader and team player with a proven ability to facilitate, delegate, and prioritize work in high-pressure environments. Adept at developing processes from the ground up, engaging teams / managers, understanding, and maximizing project initiatives, and gaining commitment that implements continuous improvements in company operations. Well-organized with a proven ability to manage multiple time-sensitive initiatives simultaneously, delivering exceptional results under stringent deadlines. Known for surpassing targets and delivering fiscal bottom-line results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Business-minded Finance Manager promoting more than 15 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.
Overview
16
years of professional experience
1
Certification
Work History
Parallon
Senior Manager Accounting / Finance
12.2021 - 10.2022
Job overview
- Assisted in the preparation of the annual budget and played a key role in monthly SSC closing procedures
- Ensured privileged and proprietary information was adequately safeguarded against disclosure
- Processed Weekly Payroll
- Key Initiative:
- Promoted from Accounts Receivable Manager/Patient Balance
- Coordinate the resolution of outstanding items with the managers/supervisors of other SSC departments
- Reported to Chief Financial Officer and Controller and scheduled weekly meetings with Finance team
- Assist in the preparation of the annual budget
- Charged with providing requested disclosure and documentation to internal and external auditors
- Assist with the monthly SSC closing procedures
- Successfully coordinated the resolution of outstanding items with the managers and supervisors of other SSC departments
- Swiftly responded to requests for information from corporate, internal audit, hospital management, and other internal management
- Respond to the requests for information from Corporate, Internal Audit, Hospital management and other internal management
- Worked, time 40+ hours weekly.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Released due to offshoring of department
Parallon
Accounts Receivable Manager
06.2015 - 12.2021
Job overview
- Managed and coordinated activities of the Patient Balance virtual team while engaging in the collection of customer accounts
- Reported operational results to the Director and Senior Management
- Assigned and managed work and appraised performance on 10 different processes associated with the patient balance team
- Processed Weekly Payroll.
- Attorney Settlements
- Denial Management
- Claim Adjudication
- Key Initiative:
- Confirmed collections, policies, and procedures were followed to maximize collections while driving first-class customer service
- Managed a team of offshore representatives
- Engaged with all Attorney requests that involving Settlements on patient accounts, subpoena for patient billing records, letters of agreement, estate settlements, cease and desist letters, and bankruptcy filings, Denial Management
- Successfully monitored and analyzed department trends to determine changes that cause a decrease in overall performance (UPI) or collections
- Conducted monthly staff meetings
- Reviewed Employee Engagement Survey results
- Provided cross-training and team motivation
- Reviewed each team member's productivity and Quality Audits monthly
- Performed annual and quarterly evaluations
- Championed and coordinated activities with other managers in a highly developed team environment
- Denial Management
- Successfully reported Department Operational Results (DOR) report to the CEO of Patient Balance, EPIC, and Urgent Care as well as board members and shareholders
- Worked Full-time 40+ hours weekly
- Oversaw activities of the patient balance team leads and specialists while screening, interviewing, hiring, training, and evaluating new and existing employees
- Denial Management
- Developed career paths for hourly associates and practiced / adhered to the “Code of Conduct” philosophy and “Mission and Value Statement”
- Collaborated with mission accounts while serving as the liaison between the collections staff of revenue cycle point solutions and other SSP staff
- Built business strategies and action plans to ensure company goals were achieved and
- Counseled staff with disciplinary, productivity and/or quality audit issues
- Denial Management
- Claim adjudication
- Left due to promotion to Senior Manager Accounting/Finance NSSC Division
Cummings Resources
Credit & Collections Manager
06.2014 - 06.2015
Job overview
- Processed customer account set up, and maintained all functions of accounts receivable
- Generated Dunn & Bradstreet reports to assess customer credit risk and prepared weekly accounts receivable aging reports
- Successfully researched and processed customer claims
- Key Initiative:
- Slashed past due accounts receivable from 10 % to 3 % in six months and managed a $10M portfolio of one thousand accounts
- Successfully researched / processed charge backs, returns, and credit holds and resolved account delinquency while maintaining SOX compliance
- Reported to Chief Financial Officer and Controller, scheduled weekly meetings with finance team, and provided requested disclosure and documentation to internal and external auditors
- Worked, time 40+ hours weekly.
- Released due to layoff
SBA Communications
Data Analyst
10.2013 - 06.2014
Job overview
- Performed customer utility research and company billing and compiled and tracked new customer lead utility assessments
- Assembled cost ratio analysis utilizing volume formulas for average electrical consumption
- Led the development of service contracts, including the operations, maintenance, and repair of cell towers
- Organized and generated non-monetary amendments and resolved any customer questions or problems
- Key Initiative:
- Charged with Analyzing contracts
- As well as updating property management database, performing diligent follow up
- Drafting meter transfers, back billing, and sending meter notification letters to customer
- Successfully managed the statement of work for Service Contracts including data needed for proposals and researched utility responsibilities designated to sites and customer leases
- Worked Full-time 40+ hours weekly.
- Left due to relocating to TN
Kohl's
Internal Auditor
04.2008 - 09.2013
Job overview
- Functioned as the Office Manager responsible for purchasing, bookkeeping, accounts payable and bookkeeping functions
- Successfully processed payroll utilizing assets program
- Maintained Associate information, training, timekeeping, and scheduling systems
- Key Initiative:
- Conducted general ledger and electronic journal research and processed safe counts, hard totals, voids, and all media
- Oversaw K-Planner calendar / responsibilities, assisted loss prevention with resolution of discrepancies, and provided documentation for research
- Worked Full-time 40+ hours weekly.
Office Depot
Implementation Manager
01.2007 - 03.2008
Job overview
- Performed needs analysis, design, and development of learning strategy and curriculum for IT professional development focusing primarily on exempt-level employees across the IT disciplines
- IT professional developments included areas such as Change Leadership, Financial topics, Project & Portfolio Management, Leadership, New Hire Orientation, Business Case and EJM development
- Key Initiative:
- Oversaw the day-to-day activities of assigned division projects while ensuring the quality of the team's work
- Successfully managed division projects of varying complexity while maintaining HCA Enterprise Project Management alignment, expertise, and competencies
- Worked Full-time 40+ hours weekly
- Released due to company-wide layoff
- Delivered technical training to enhance the IT organization's ability to exceed business objectives
- Owned the program execution, maintenance, vendor relationships, and evaluation of programs
- Served as the single Point of Accountability (POA) for the delivery of division projects to meet company objectives
- Created, monitored, and enhanced process / program effectiveness and utilized project management experience to drive financial management
Education
Model-Netics, HCA HealthStream
Bauder College Ft. Lauderdale, FL
Bachelor of Arts from Communications
06.1993
Broward College
Associate of Arts from Communications
06.1991
Skills
- Project Management PMO Methodologies / Tools Account Analysis Process Improvement Financial Reporting Risk Oversight
- Process Improvement Financial Statements Financial and Regulatory Management Operational Intelligence Financial Analysis
- Generally Accepted Accounting Principles (GAAP) Training & Mentoring Internal Controls Reporting Budgeting
- Forecasting Cross-Functional Communications Office Depot Accounts Receivable Payroll OnBase Reporting Bookkeeping SAP MPower Paylocity Availity SSRS Reports PEAR SSI Medcity Meditech Navinet Account Reconciliation Full general ledger responsibility Multi Ledger Responsibility Preparing/Posting journal entries Reviewing/Editing journal entries Financial statement preparation Excel formula creation Pivot table creation V Lookups Queries Macros
- SIGNATURE CONTRIBUTION
- Assist financial leadership in developing, compiling, and analyzing statistical data while identifying trends, formulating conclusions, and preparing complete and accurate financial and statistical reports
- Managed staff accountant's performance of facility to clear account reconciliations, reported SSC operations, and supported allocations to the hospitals
- Technical Snapshot:
- Microsoft Office, Word, Excel (Pivot Tables & V Lookups), SAP, PowerPoint, Outlook, Adobe Acrobat, Practice Velocity, PeopleSoft, Great Plains, eCW (e Clinical Works), Artiva, Account Utility, EPIC, WebEx, Webex Teams, OnBase Analyst, Citrix, Protocol Navigator Tool, Lawson, HealthStream, HCAPS, , Kronos, Payroll Request Portal, SharePoint, SAP Tools, Avaya Phone System, Remote Gateway, Batch Worksheet, Sum Total, STT (Software Training Technology), Snagit, Power BI, Allscripts, HealthQuest, ReconNet, HOST, Bookkeeping
- Lender Relationships
- Customer Financing
- Familiar with Account Coding
- Title Laws
- Corrective Actions
Accomplishments
- Achieved Process Improvement by introducing Patient Bar-Code Scanning software for Returned Mail tasks. Which eliminated the need for 6FTEs!
Certification
cs, HCA HeaModel-NetilthStream
Harvard Business Publishing – Leading & Motivating, HCA HealthStream
Harvard Manage Mentor – Process Improvement, HCA HealthStream
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Manager Accounting / Finance
Parallon
12.2021 - 10.2022
Accounts Receivable Manager
Parallon
06.2015 - 12.2021
Credit & Collections Manager
Cummings Resources
06.2014 - 06.2015
Data Analyst
SBA Communications
10.2013 - 06.2014
Internal Auditor
Kohl's
04.2008 - 09.2013
Implementation Manager
Office Depot
01.2007 - 03.2008
Model-Netics, HCA HealthStream
Bauder College
Bachelor of Arts from Communications
Broward College
Associate of Arts from Communications
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