Lou Hunter

Responsible for working across multiple business divisions, functions and geographies to determine real estate requirements and to manage tactical execution of real estate transactions based on the needs of the client and business:

• Procure Debt and Equity solutions for clients
• Develop acquisition/disposition strategies to meet business requirements
• Analyzing real estate market data, financial analysis and reporting on portfolio performance metrics
• Perform analysis and conflict resolution the assigned real estate provider(s) related to each operating expense/CAM reconciliations and lease issues as landlord and tenant which impact each real estate portfolio
• Sourcing – cultivate network of new and existing relationships to source deals
• Financial analysis – lead the financial analysis and underwriting process
• Due diligence – conduct market research and due diligence for potential investments
• Presentation – lead the preparation of presentations (Investment Committee Memorandum, deal summaries, etc.) including recommendations
• Execution – structure and negotiate letter of intents and purchase and sale agreements
• Capital Markets – structure deal financing (JV structuring, equity, debt, LP/GP)
• Asset management –support on-going execution of business plans
• Mentorship – mentor junior investment team members and lead team of agents to locate investment opportunities and hone their brokerage skills
• Sourced off-market retail/asset investment opportunities for multiple investors, both private and institutional
• Performed property market analysis for retail and acquisition value
• Executed letters of intent for all prospective deal opportunities and commercial lease negotiations
• Liaised between various banks, funds, and institutions in order to secure financing
• Cultivate new relationships in order to facilitate deal flow
• Source off-market retail/asset investment opportunities for multiple investors, both private & institutional
• Perform property market analysis for retail and acquisition value
• Property Management of both Residential and Commercial Assets including Lease Negotiations
• Liaised between various banks, funds, and institutions in order to secure financing for acquisitions
• Negotiate deals from first substantive contact to consummation.
• Negotiated high-value contracts with clients, securing profitable partnerships for the company.
• Established and implemented business procedures and process improvements.
• Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
• Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.

• Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
• Submitted loan applications to underwriter for verification and recommendations.
• Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
• Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
• Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
• Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
• Maintained strict confidentiality of bank records and client information.
• Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
• Originated, reviewed, processed, closed, and administered customer loan proposals.
• Streamlined internal processes for increased productivity by implementing time-saving tools and best practices within our team.
• Achieved high levels of client retention by providing exceptional service throughout loan origination process.
• Increased mortgage revenue by developing targeted marketing campaigns aimed at specific customer segments.
• Enhanced loan application process by streamlining documentation and improving communication channels with clients.
• Provided exceptional customer service during loan origination, addressing client concerns and ensuring smooth process from start to finish.
• Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
• Established reputation as an expert in various loan programs, becoming trusted resource for colleagues and clients alike.
• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Improved team''s closing ratio by conducting ongoing training sessions focused on sales techniques and product knowledge.
• Assisted management in preparing annual budget forecasts based on historical data analysis and anticipated market conditions.
• Conducted comprehensive market research to identify emerging trends and design competitive loan products accordingly.
• Implemented new lending software to increase efficiency, reduce errors, and provide seamless experience for customers.
• Negotiated favorable terms from lenders on behalf of clients, securing optimal financing options for their needs.
• Created detailed reports analyzing potential borrowers'' creditworthiness, presenting findings to management for informed decision-making purposes.
• Maintained strict compliance with industry regulations, ensuring accuracy in disclosures and adherence to lending guidelines.
• Developed systems to efficiently track loan documents and enhance accuracy.
• Collaborated with other departments to promptly process loan applications.
• Negotiated loan terms to provide favorable outcomes for both customers and lenders.
• Assisted customers in understanding loan terms and conditions to make informed decisions.
• Developed and implemented marketing campaigns to attract new customers.
• Utilized risk management strategies to attain high loan approval rates.
• Compiled database of loan applicants' credit histories, financial statements and other financial information.
• Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
• Negotiated loan terms and conditions with customers to secure best deal.

Work with building owners and real estate developers to provide capital to projects

• PACE Equity provides the support, training, framework, and project capital to develop a long-term business
• The Managing Director's typical customers will include portfolio owners, commercial real estate developers, and facility managers looking to modernize old buildings and/or leverage PACE in their capital stack to drive real estate investment
• Develop new customers for PACE Equity by leveraging relationships/contacts, making new connections and cold calling prospects
• Meet with customers, negotiate and close term sheets
• Develop and execute strategic business plans for obtaining customers
• Implement local sales and marketing programs
• Develop project business cases, financial pro-forma, and term sheets for PACE Equity projects
• Manage customer engagement through the project development process
• Augment professional and technical knowledge through sales and PACE Equity training
• Establish and maintain relationships with key customers, PACE program administrators, industry influencers and key strategic partners
• Take leadership roles in local real estate and commerce related organizations
• Monitor local/state PACE market conditions including legislation and regulation, competitor products, sales and marketing activities
• Maintain a pipeline, contacts, and tasks in CRM system
• Attend weekly calls with the national team and PACE Equity events.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Increased overall company performance by implementing strategic management initiatives and streamlining operations.
• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
• Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
• Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
• Prepared annual budgets with controls to prevent overages.
• Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
• Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.

• Maintain and improve real estate portfolio performance while aligning the real estate administration and overall strategy and space demands
• Assist in development and implementation of a multi-year plan for the global real estate portfolio
• Manage assets of the real estate service provider(s) in order to optimize/enhance value and service
• Negotiate real estate legal agreements with assistance from Real Estate Legal Counsel
• Perform analysis and conflict resolution with real estate providers related to operating expense/CAM reconciliations, lease issues as landlord
• Manage relationships with outsourced real estate providers and consultants in the areas of provider/broker
• Develop acquisition/disposition strategies to meet business requirements
• Perform timely review of the real estate needs and align to the real estate portfolio expiry, extend / renewal options, terminations
• Make recommendations to improve the efficiency, design, and delivery of services through subject matter expertise, specific to client
• Assist in development and implementation of a multi-year plan for the global real estate portfolio
• Negotiate real estate legal agreements with assistance from Real Estate Legal Counsel and Real Estate Regional Representatives
• Develop acquisition/disposition strategies to meet business requirements in a timely and cost-effective manner
• Collaborate with functional peers on the tactical execution of real estate portfolio plans
• Strategic Consulting, in all facets of real estate.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

• Managed rental brokerage division for the team and sourced exclusivity for both leasing and sales, while also negotiating deals
• Negotiated deals from first substantive contact to consummation
• Set leasing and marketing strategy for the property
• Conducted market analysis/property showings/Lease and pre-lease apartments
• Tour apartments with prospects and adhere to thorough follow-up procedures
• Review vacancies, walk tour path and maintain model apartments
• Assist management with resident relations
• Make and maintain relationships with industry partners and brokers
• Maintain weekly leasing reports and monthly market surveys
• Analyze market and occupancy trends and shop the competition to identify changing market conditions
• Recommend and track marketing avenues, oversee marketing campaigns and monitor traffic results
• Create and manage the leasing strategy and procedures, including an occupied apartment program, tracking system and reporting
• Process all applications and facilitate lease signings, collect funds and finalize rental transaction
• Effectively communicate with prospective, new and existing tenants
• Trouble shoot problems, field questions and provide a stellar and positive customer service experience
• Track upcoming lease renewals and expirations, organize and facilitate the renewal process
• Manage vacant and upcoming listings in the portfolio on various websites and databases
• Communicate with the brokerage community and prospective renters on vacancies and upcoming units
• Take appropriate steps to successfully market and lease available units.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

• Lead, managed, trained, and motivated brokerage division and negotiated deals from first substantive contact to consummation
• In charge of Income, Expense and Budget reports and represented various buyers and sellers in sale/rent of commercial/residential property
• Educated clients about market and variety of space options and negotiated rental and sales deals in luxury Manhattan residential market
• Priced exclusive rental & sales property for the company within current market standards for luxury market in both sales/ rentals
• Responsible for leading, managing, training, & motivating brokerage division for the company
• Negotiate deals from first substantive contact to consummation
• Represent various buyers and sellers in sale and renting of commercial and residential property
• Educate clients about market and variety of space options
• Conduct market analysis and showings of properties
• Commercial & Residential Contract Negotiations
• Property Management of both Residential and Commercial Assets
• Handling of Maintenance/Repairs, ECB, FDNY, DEP, and DOB Violations
• Execution of Filings and Permits for DHCR, Boiler inspections and Elevator Maintenance and Inspections
• Maintain relationships with other real estate brokers, investors, and owners for possible deal making
• Price exclusive rental and sales property for the company within current market standards
• Acquired extensive knowledge in Manhattan residential/retail markets and honed negotiation skills
• Consummated deals for luxury market in Manhattan both sales and rentals
• Negotiated deals from first substantive contact to consummation
• Attend network events in order to cultivate additional industry relationships.
• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Developed systems and procedures to improve operational quality and team efficiency.

• Sourced opportunities for a billion-dollar private equity firm, while reporting directly to CEO & CFO of the company
• Specialized in off-market opportunities, collecting and assessing market trends for various asset classes
• Responsible for managing brokerage division for the company
• Work with the Regional Head of Real Estate and the Real Estate Investments Team at the NYC HQ to develop growth acquisition plans
• Develop and maintain a network of local real estate partners (owners, landlords, brokers, agents) to create a robust supply pipeline
• Used local real estate knowledge to source developers and real estate owners with suitable development opportunities
• Manage relationships with owners and developers with ongoing correspondence, lease compliance, and conversations of expansion opportunities
• Coordinate regularly with the Regional Head of Real Estate and Real Estate Investments Team on market health, opportunities, and underwriting
• Proactively sell to new customers and manage existing client relationships
• Direct responsibility for the identification, contact, qualification and development of viable new accounts
• Manage the prospecting plan development and execution for new accounts at a very high level
• Work closely with other internal functions including Marketing, Sales Engineering and Technical Support
• Built a personal network of executive relationships within key customers and partners to leverage for value creation in industry events
• Responsible for the development, execution, and delivery of quality solution focused client presentations at a 'C' level
• Identify, evaluate and manage new business opportunities and marketing initiatives
• Actively and continuously pursue new business to expand organizational growth
• Establish new alliances with various other companies and customers to secure long term revenue streams and expand existing markets
• Utilized both Argus and Excel to provide financial forecasts, projections, and analysis on acquisitions
• Liaised between various banks, funds, and institutions in order to secure financing
• Responsible for all components of property acquisition: deal underwriting, due diligence and dispositions
• Worked closely with all members of investment analysis team to ensure sound, collective decisions.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
• Monitored industry trends, keeping current on latest changes and competition in industry.

• Achieve revenue goals for luxury boutique real estate sales and rental company
• Sought new clients through various business development channels, cold calling retail locations, investors, trade shows and small businesses
• Negotiate licenses and short-term leases with retailers; business plan review, rent, percentage rent, location, term and visual display
• Develop market understanding and competitive analysis, GAP analysis, shopper demographics, center sales and center long term strategy
• Maintain leasing center operational standards and attended center meetings/sales training meetings as determined
• Billing clarification for reconciliation with corporate accounting as required
• Expense report submission and management
• Salesforce utilization including contract management, lead and opportunity management, contract generation
• Sourced off-market retail/asset investment opportunities for multiple investors, both private and institutional.
• Developed strong relationships with clients through excellent customer service and regular followups.
• Assisted call-in customers with questions and orders.
• Exceeded quarterly quotas by effectively managing a large territory of accounts and prioritizing tasks accordingly.
• Increased sales and customer satisfaction through personalized servicing.