Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lou Matos

Avon Lake

Summary

Specializes in recognizing and applying impactful methods that improve performance quality in multiple areas of accountability.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Swim Coach/Study Hall Supervisor

St. Edward High School
Lakewood
08.2023 - Current
  • Provided support to students and faculty.
  • Assisted students with academics when needed.
  • Maintained attendance records of students.
  • Classroom management.
  • Monitored student behavior.
  • Assisted Swim Team Head Coach 2024/2025 season.

Training Programs Coach/Outfitter/Store Lead

Fleet Feet Cleveland
Westlake
07.2019 - Current
  • Managed daily store operations to optimize customer service and meet store needs.
  • Coach official training programs for Cleveland Marathon, Half Marathon, 10K, and 5K.
  • Collaborated with running brands and organizations to establish effective partnerships.

Account Service Manager

RedBull Distribution
Solon
05.2019 - 06.2020
  • Manage products and relationships with customer contacts for sale of Red Bull products at assigned accounts.
  • Determine current and ongoing product needs at accounts aiming to increase sales.
  • Meet monthly goals focused on sales, distribution, pricing, display, new account set up, and other merchandising components.

Quality Assurance Analyst

Charles Schwab & Co
Lone Tree/Richfield
09.2015 - 06.2018
  • Provide quality reviews/feedback on behalf of CVRC department team managers.
  • Ensure analysts work is consistent with company policy/procedures ultimately aligning with Federal Government (BSA/AML/FCI) regulations.
  • Training internal and external new hires in compliance with company standards.

Risk Analyst (CVRC)

Charles Schwab & Co
Lone Tree
09.2011 - 09.2015
  • Reviewed all new to firm clients/organizations as well as existing clients/organizations in accordance with Federal laws and industry rules and regulations.
  • Executed customer due diligence, enhanced due diligence, risk scoring, and negative media assessments to mitigate brand risk.
  • Performed thorough employee screenings to maintain organizational integrity.

Education

Diploma - Radio/Television/Film Production

Colorado Media School
Lakewood, CO
11-2010

Skills

  • Performance
  • Optimization
  • Athlete Training/Motivation/Engagement
  • Time Management
  • Public Speaking
  • Leadership
  • Circus Arts

Certification

  • State of Ohio Pupil Activity Permit
  • VIRTUS
  • NFHS Fundamentals of Coaching
  • Concussion in Sports
  • Adult, Child, and Baby First Aid/CPR/AED

Timeline

Assistant Swim Coach/Study Hall Supervisor

St. Edward High School
08.2023 - Current

Training Programs Coach/Outfitter/Store Lead

Fleet Feet Cleveland
07.2019 - Current

Account Service Manager

RedBull Distribution
05.2019 - 06.2020

Quality Assurance Analyst

Charles Schwab & Co
09.2015 - 06.2018

Risk Analyst (CVRC)

Charles Schwab & Co
09.2011 - 09.2015

Diploma - Radio/Television/Film Production

Colorado Media School

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Lou Matos