Lou McDonough
Sherwood,OR
Summary
Passionate Residential Coordinator with many years of residential leadership experience for senior, disabled, and abused clients. Tireless client advocate focused on care for whole person while leading direct care team and embracing and supporting organizational policies. Proficient and patient skills developer for both team members and residents.
Overview
20
20
years of professional experience
Work History
Residential Coordinator
State of Oregon DHS
Salem , OR
2007.10 - Current
- Arrange for training to assist local agencies in starting a program; support program with increased technical advice until self-sustaining. Create program operational guidelines and procedures for use by state agencies, local jurisdictions, and community organizations. Develop outreach plans to market program or develop partnerships.
- Monitor reports or other documents from program participants to evaluate program progress. Contact participants and give advice on correcting errors, and instruct on methods of obtaining compliance with program or funding requirements. Conduct on-site review of local agencies or service provider operations for compliance with and adherence to standards; identify operational strengths and weaknesses and needed corrective action. Coordinate the collection of or gather program service data, program outcomes and evaluate against program goals and objectives. Prepare written reports based on findings and recommend methods to improve program outcomes. Assess the quality and effectiveness of services, take action with service providers to correct deficiencies and improve services to target populations.
- Work with program service providers to help them understand program guidelines and protocols. Interpret and explain program rules, regulations, policies and procedures. Work with community and agency partners to coordinate and improve planned services. Explain program processes and benefits; arrange for public presentations or coordinate training workshops; develop and present training in area of program expertise. Present program information at meetings and seminars. Represent program and serve as spokesperson to service organizations such as business leaders, policy makers, provider and professional organizations, or other stakeholder groups.
Service Coordinator
Clackamas County County
Oregon City , OR
2004.08 - 2007.09
- Provide case management services with a focus on equity, diversity, and inclusion, aligning with Clackamas County core values.
- Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews. Enter assessment information into ODDS approved database system.
- Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services.
- Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers.
- Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services.
- Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others.
- Maintain knowledge of laws, regulations, programs, eligibility criteria, payment
- Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines.
- methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers.
Education
Bachelor of Arts - Psychosocial Health/Sociology
Western Oregon University
Monmouth, OR2002-06
Skills
- 25+ years of administrative social work. Highly detailed and experienced implementing, creating and monitoring medicaid funded services, contract development and negotiations with community partners and families.
- Significant experience working under challenging family circumstances that require patience and expertise navigating and identifying person specific supports found in the community and private sector.
- Highly skilled in providing crisis support to families and individuals under dire circumstances.
References
References available upon request.
Timeline
Residential Coordinator
State of Oregon DHS
2007.10 - Current
Service Coordinator
Clackamas County County
2004.08 - 2007.09
Bachelor of Arts - Psychosocial Health/Sociology
Western Oregon University
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