Lou Munk
Springfield,IL
Summary
Motivated Client Advocate enthusiastic about helping clients navigate rights and responsibilities during treatment. Personable demeanor with priority on care and service.
Overview
29
29
years of professional experience
Work History
Home Coordinator
Woodhaven Learning Center
08.2012 - 12.2021
- Organized, managed and attended client medical/dental care appointments to ensure optimal health outcomes.
- Attended Individual Personal Plan meetings with a healthcare team to assure client's personal growth and coordination of physical care in a home setting.
- Addressed maintenance issues promptly by liaising with repair professionals to keep the home functioning optimally.
- Established trust and rapport with family members to foster a harmonious home atmosphere.
- Managed budgets and finances, ensuring responsible spending and timely bill payments.
- Streamlined household operations for improved efficiency and time management.
- Coordinated transportation arrangements, making sure all details were taken care of for seamless trips.
- Handled emergencies calmly and effectively to ensure the well-being of all household members..
- Supervised a team of direct support providers to ensure maintenance of client's personal hygiene, medication support, and psychological welfare.
Direct Support Professional
Woodhaven Learning Center
04.2011 - 08.2012
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided clients with personal hygiene/medication/dietary assistance on a daily basis.
- Documented in a Medication Administration Record the time and dates that a client took their medications.
Home Coordinator
Endless Options
04.2009 - 02.2011
- Managed budgets and finances, ensuring responsible spending and timely bill payments.
- Handled emergencies calmly and effectively to ensure the well-being of all household members.
- Implemented systems to improve organization within the household, increasing overall functionality.
- Organized events and gatherings, creating memorable experiences for the family.
- Supervised staff members, providing guidance, training, and performance feedback as needed.
- Maintained a clean, safe, and organized living environment with consistent housekeeping tasks.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Rehabilitation Technician Supervisor
Long Beach Memorial Medical Center
02.1993 - 06.2008
- Responsibilities included inspecting and coordinating physical maintenance of building where rehabilitation services were provided.
- Conducted regular equipment maintenance checks, ensuring optimal functionality during therapy sessions.
- Utilized therapeutic equipment effectively, resulting in improved patient progress.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Improved patient mobility by conducting personalized stretching and strengthening exercises.
- Assisted therapists in creating individualized treatment plans for better patient outcomes.
- Provided assistance with therapeutic treatments in the areas of physical, speech and occupational therapy.
Education
Bachelor of Arts - Psychology
Central Methodist University
Fayette, Missouri, MOSkills
- Client advocacy
- Care planning
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Attention to detail
- Adaptability and flexibility
- Operational efficiency
- Active listening
- Relationship building
Timeline
Home Coordinator
Woodhaven Learning Center
08.2012 - 12.2021
Direct Support Professional
Woodhaven Learning Center
04.2011 - 08.2012
Home Coordinator
Endless Options
04.2009 - 02.2011
Rehabilitation Technician Supervisor
Long Beach Memorial Medical Center
02.1993 - 06.2008
Bachelor of Arts - Psychology
Central Methodist University