I love sports , especially hockey!
Lou Rager
JOHNSTOWN,PA
Summary
I have over 30 plus years tending bar. I am RAMP certified. I absolutely love tending bar and interacting with people!
Overview
2023
2023
years of professional experience
Work History
Bartender
814 Lanes
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender Shift Manager
The Crows Nest Restaurant
02.2010 - 06.2022
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma - Automotive Mechanic
Johnstown Vo Tech
Johnstown, PASkills
Handled high volume of drinks and food orders Kept people entertained and involved with other customers during sport events on TV Kept the bar neet and clean Repaired equipment Kept coolers clean and stocked
Interests
Timeline
Bartender Shift Manager
The Crows Nest Restaurant
02.2010 - 06.2022
Bartender
814 Lanes
High School Diploma - Automotive Mechanic
Johnstown Vo Tech