Louane Fontes
Newark,NJ
Summary
Skilled Business Development leader offering 4 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Salson Logistics
01.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company, clients such as TJX, Dicks Sporting Goods, Home Depot, Monster Energy, Staples, Crocs, Burlington and more.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Championed corporate social responsibility initiatives that positively impacted community relations while bolstering the company''s reputation as a responsible corporate citizen.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Increased profitability by implementing cost-saving strategies in the logistics process.
- Streamlined shipping and transportation processes for greater efficiency and customer satisfaction.
- Proficient use of Sales Force.
Account Sales Manager
Aerotek: Recruiting And Staffing
04.2022 - 12.2023
- Increased account sales by developing and maintaining strong relationships with key clients.
- Boosted client retention rate by providing exceptional customer service and addressing concerns promptly.
- Exceeded sales targets consistently through careful planning and diligent follow-up with prospective customers.
- Identified new business opportunities by conducting market research and competitor analysis.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Managed successful trade shows by coordinating with vendors, sales teams, and event staff.
- Developed lasting business relationships through effective networking at industry events.
- Streamlined event logistics by overseeing exhibit setup, teardown, and transportation.
- Networked through tradeshows and other industry based events.
- Proficient use of Sales Force
Talent Acquisition Specialist
Aerotek
06.2021 - 04.2022
- Enhanced candidate experience by implementing a streamlined application process and timely communication.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Streamlined onboarding processes for new hires, ensuring a smooth transition into the organization while minimizing time to productivity.
Business Development Manager
NJ-Penn
01.2019 - 06.2021
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Regularly exceeded daily sales and product add-on quotas
- Responded to customer requests for products, services and company information
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Recommended products to customers, thoroughly explaining details
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
ADMINISTRATIVE ASSISTANT
Cargo Force Inc
03.2018 - 01.2020
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Created detailed expense reports and requests for capital expenditures
- Managed Access databases converting complex data into easy-to-interpret data
- Processed invoices and expenses using QuickBooks to facilitate on-time payment
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Coached new employees on administrative procedures, company policies and performance standards.
Executive Administrative Coordinator
Quantem Aviation Services
11.2014 - 03.2019
- Worked closely with others to accomplish timely invoicing and accounts receivables
- Monitored and directed incoming mail and prepared outgoing mail
- Transcribed meeting minutes for management's records
- Collaborated in timely processing of billing and accounts receivables
- Reduced intake processes time by developing application tracking and filing systems.
- Enhanced executive productivity by managing calendars, scheduling appointments, and coordinating travel arrangements.
- Streamlined office operations by implementing efficient administrative processes and procedures.
Education
High School Diploma -
Arts High School
Newark, NJUndergraduate in Business Management -
Thomas Edison State College
Trenton, NJ04.2025
Skills
- Building Customer Trust and Loyalty
- Relationship Building
- Lead Generation
- Salesforce Management
- Prospecting
- Sales Leadership
- Relationship building and management
- Event Marketing
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Business Development Manager
Salson Logistics
01.2024 - Current
Account Sales Manager
Aerotek: Recruiting And Staffing
04.2022 - 12.2023
Talent Acquisition Specialist
Aerotek
06.2021 - 04.2022
Business Development Manager
NJ-Penn
01.2019 - 06.2021
ADMINISTRATIVE ASSISTANT
Cargo Force Inc
03.2018 - 01.2020
Executive Administrative Coordinator
Quantem Aviation Services
11.2014 - 03.2019
High School Diploma -
Arts High School
Undergraduate in Business Management -
Thomas Edison State College
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