Louange Nsengi
Chapel Hill,NC
Summary
Experienced and dedicated with a background in babysitting, sales, and cleaning, fluent in French. Proven ability to create a safe, nurturing environment for children while engaging them in educational and fun activities. Skilled in sales associate with a talent of building strong relationships with costumers, identifying their need, and providing tailored solutions to enhance their shopping experience. Efficient cleaner helper adept at maintaining cleanliness and order in various setting, ensuring a hygienic and welcoming atmosphere. Strong problem-solving skills and excellent interpersonal communication, capable of addressing and resolving issues effectively while providing exceptional service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Babysitter
Family Friends And Neighbors
Chapel Hill, NC
01.2020 - Current
- Ensure the safety and well being of children
- Engage with children in age appropriate activities
- Following the parents' guidelines and rules
- Assist with homework and school assignments
- maintain a clean and tidy environment
- Communicate regularly with parents
- Prepare meals and snacks
- Calmly and effectively Handle challenging situations with children
- CPR and First aid certified
Cleaner Helper
Family Friends House
Chapel Hill, NC
01.2019 - Current
- Assist in cleaning and maintaining various areas
- Sweep, mop, and vacuum floors to remove dirt and debris
- Dust and wipe down surfaces, including furniture, countertops, and windows
- Clean and sanitize restrooms, replenishing supplies as needed
- Assist with washing dishes and maintaining in kitchen cleanliness
- Launder and fold linens, towels, and other textiles
- Report any maintenance issues or damages
- Use chemicals properly to ensure safe environment
Sales Associate
American Eagle Outfitters
Durham, NC
11.2023 - 06.2024
- Greet customers and provide a welcoming environment
- Assist costumers in finding products
- Provide detailed product information
- Handle payment
- Handle returns and exchanges
- Maintain knowledge of current sales and promotions
- Conduct regular stock checks
- collaborate with team members to achieve sales target
- Resolve Costumer complaints and ensure costumer satisfaction
Front of House Employee
Sushioki
Durham, NC
07.2022 - 08.2023
- Accurately take food orders
- Coordinating with kitchen staff
- Handling payments
- Greet guest and welcome guests warmly
- Handling customer feedback and concerns
- Maintaining cleanliness and organization in the dining area
- Resolve any costumer complaints or issues promptly
Education
High School Diploma -
Chapel Hill High School
Chapel Hill, NC06-2025
Skills
- French Speaker
- Activity Planning
- Light Housekeeping
- Child Supervision
- Homework Assistance
- Schedule Management
- Certified in First Aid and CPR
- Keeping children safe
- Time Management
- Follows directions
- Strong Work Ethic
- Conflict Resolution
- Reliability
- Emotionally supportive
- Upselling
- Promotional support
- Customer Service
Certification
- CPR certification
- First aid certification
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Going for walks/runs on trails
- Listening to music
- Photography
- Watching siblings
References
References available upon request.
Timeline
Sales Associate
American Eagle Outfitters
11.2023 - 06.2024
Front of House Employee
Sushioki
07.2022 - 08.2023
Babysitter
Family Friends And Neighbors
01.2020 - Current
Cleaner Helper
Family Friends House
01.2019 - Current
High School Diploma -
Chapel Hill High School