LouAnn Himel
Spokane,Washington
Summary
Compassionate Social Worker with proven ability to complete tasks efficiently and productively. Specialize in case management, crisis intervention, and individual and group therapy. Excel in active listening, empathy, and communication, ensuring positive outcomes for clients in challenging situations.
Overview
25
25
years of professional experience
Work History
Stable Placements Social Worker
Catholic Charities of Eastern Washington
Spokane, WA
01.2022 - Current
- Works in collaboration with hospital staff, adult family homes, and assisted living facilities to provide care coordination to stabilize placements for clients who exhibit significant behavioral and physical health challenges.
- Conducts frequent visits to where clients are living to assess client progress and facility operator needs.
- Coordinates closely with residence operators prior to and during client placement to assure adequate preparation for accepting client placements.
- Maintains files for each client, documenting services provided, and plan of care progress.
- Provides Adult Family Home and Assisted Living Facility operators with referrals and training for problem-solving, conflict resolution, and interpersonal concerns.
Customer Service Manager
Always Caring
Spokane, Washington
08.2021 - 12.2021
- Supervised, scheduled, and assessed the performance of over 100 in-home caregivers.
- Supervised timekeeping of caregivers, so they could be paid on time.
- Conducted in-home assessments of clients so caregivers could begin to provide care for them.
Case Managing Hospice Social Worker
Hospice of Spokane
Spokane, Washington
06.2000 - 03.2021
- Conducted psychosocial, emotional, and spiritual assessments of terminally ill patients and their families so that end-of-life goals and needs could be met.
- Coordinated end of life care with physicians, nurses, and other hospice team members.
- Provided grief/trauma counseling and intervened in crisis situations.
- Conducted life review interviews with clients and families.
- Supervised and trained hospice volunteers.
Education
Master of Social Work - Social Work
Eastern WA University
Cheney, WA06-2000
Bachelor of Science - Business Management
University of Montana
Missoula06-1982
Skills
- Communication
- Organization
- Critical Thinking
- Active Listening
- Customer Service
- Crisis Intervention
- Grief and Trauma Counseling
- Creative Thinking
- Resilience
- Cultural Competence
- Problem Solving
- Interviewing
- Educating
- Team Building
- Sales
Timeline
Stable Placements Social Worker
Catholic Charities of Eastern Washington
01.2022 - Current
Customer Service Manager
Always Caring
08.2021 - 12.2021
Case Managing Hospice Social Worker
Hospice of Spokane
06.2000 - 03.2021
Master of Social Work - Social Work
Eastern WA University
Bachelor of Science - Business Management
University of Montana
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