Basic math skills
Louann Lowrey
Cashiers
Terre Haute,IN
Summary
Dynamic cashier with proven expertise at Maui Stop&Shop, excelling in drawer management and customer relations. Enhanced customer satisfaction through efficient transactions and resolved complaints, fostering loyalty. Skilled in cash register systems and adept at mentoring new staff, contributing to a collaborative team environment. Committed to maintaining accuracy and compliance in all transactions.
Overview
9
9
years of professional experience
Work History
Cashiers
Maui Stop&shop
10.2016 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Education
Major -
Skills
Refunds and exchanges
Drawer management
Cash register systems
Timeline
Cashiers - Maui Stop&shop
10.2016 - Current
Central High - Major,
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