Summary
Overview
Work History
Education
Timeline
Cashier

Lou Ann Lowrey

Terre Haute

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

8
8
years of professional experience
1977
1977
years of post-secondary education

Work History

Cashier

Maui stop & shop
Terre Haute
10.2016 - 03.2025
  • Operated cash register efficiently during busy store hours.
  • Processed customer transactions accurately and promptly.
  • Maintained clean and organized checkout area throughout shifts.
  • Assisted customers with product inquiries and store navigation.
  • Handled cash, credit, and gift card transactions securely.
  • Collaborated with team members to enhance customer service experience.
  • Monitored inventory levels and restocked merchandise as needed.
  • Resolved customer complaints professionally and courteously.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Built and maintained productive relationships with employees.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Offered customers carry-out service at completion of transaction.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Checked personal identifications during alcohol and tobacco sales.

Education

Tulsa Central High
Tulsa, OK

Timeline

Cashier

Maui stop & shop
10.2016 - 03.2025

Tulsa Central High

Similar Profiles

CREATE PROFILE
Lou Ann Lowrey