Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Louann Najera

Woodward,Iowa

Summary

I have over ten years of community-based service with experience in dealing with an extensive variety of people. I have a great ability to learn new skills quickly and adapt to fast paced and difficult situations. I am levelheaded and able to maintain control over stressful and potentially dangerous situations. I am eager to learn new things and take advantage of any training and education available. I am friendly, outgoing and able to work with people from all different backgrounds, lifestyles and personalities. I have just relocated back home to central Iowa and am eager to apply my professional skills and knowledge and expand my experience in serving our communities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Probation and Parole Officer II

Iowa 5th Judicial District Department of Corrections
07.2024 - Current
  • Initiate court action and recommend action for probation and parole violations. Verify compliance with substance use treatment programs by administering drug and alcohol tests. Prepare and maintain case files, records, and progress reports. Inform clients of specific conditions of their release requirements and arrange court ordered treatment services and oversee community-based sentences and supervision. Monitor enhanced supervision situations such as Electronic Monitoring, GPS Monitoring, and Continuous Alcohol Monitoring. Conducted home visits and on-site employment verifications to ensure compliance with conditions of probation or parole and verify addresses, check for illegal substances or contraband. Attended continued training to provide the most current and optimal services to clients. Completed progress reports to keep the courts informed of compliance orders by assigned clients. Supervised a specialized caseload of domestic violence and violent crime clients for a period of two years and engaged with victims of violent crimes. Completed assessments, conducted interventions, and implemented strategies to address the clients’ individual needs. Continually monitored the implementation and progress of services.

Residential Officer

5th District Iowa Department of Corrections
03.2024 - 07.2024

Communicated and documented observations to ensure effective security and consistent application of client change principles. Facilitated behavior change by utilizing effective techniques such as motivational interviewing, cognitive behavioral strategies, and core correctional practices . Performed facility security checks, conducted rounds and counts; monitored all areas of the facility and grounds and for safety/security deficiencies. Conducted searches of clients, vehicles, packages, equipment, client rooms, and property for contraband items. Performed community security and collateral checks such as furlough checks, phone checks, and collaterals, and pass checks to assure accountability and community safety within the parameters of the law and Department. Transported clients to and from locations within the community. Responded to critical situations. Allotted and monitored, client prescriptions and over-the-counter medications as required by policy. Participated in the disciplinary process to include writing, investigating, and hearing reports while ensuring due process rights are followed and afforded to the client.

Probation and Parole Officer II

Missouri Department of Corrections
06.2021 - 03.2024
  • Initiated court action and recommended action for probation and parole violations. Verified compliance with substance use treatment programs by administering drug and alcohol tests. Prepared and maintained case files, records, and progress reports. Informed clients of specific conditions of their release requirements and arranged court ordered treatment services and oversaw community-based sentences and supervision. Monitored enhanced supervision situations such as Electronic Monitoring, GPS Monitoring, and Continuous Alcohol Monitoring.

Corrections Case Manager

Missouri Department of Corrections
06.2019 - 06.2021
  • Evaluated the offender's institutional adjustment toward society and release plans. Prepared case plans and release plans, made recommendations related to job assignments, facility transfers and disciplinary actions. Responsible for securing and verifying information of offenders concerning family, home life, work history and other personal and social factors. Also, assessed program eligibility and determined classification status. Maintained daily life of offenders by handling property, financial concerns, mail, censorship notices, notifications of critical illness or death of family members. Case managers also provide pre-release counseling, research community resources and services prior to processing offenders for release. Was tasked with implementing a specialized Cognitive Behavioral Program for high-risk offenders. Created the Positive Behavior Unit within the institution to assess high risk offenders and implement individualized case plans to address negative behaviors and attitudes. Facilitated classes and group sessions to encourage, model and practice positive social skills.

Specialized Support

Specialized Support Services
06.2019 - 06.2021
  • Provided care and treatment to residents by implementing programs which were created by lead treatment staff. Assisted residents with basic skills and tasks. Administered prescribed medications. Performed basic medical tasks such as taking temperatures, pulse, respiration, blood pressure, blood sugars and providing aid and aftercare for residents with seizures. Recorded daily treatments, medications, behaviors and schedules on resident's medical charts and treatment records. Escorted residents to activities, medical appointments, recreation and educational programs.

Correction Officer II (Sergeant)

Missouri Department of Corrections
10.2017 - 06.2019
  • Supervised Correction Officer I’s developed expectations and monitored performance and work habits. Assisted in training of new officers by conducting orientation and in-service training programs. Observed personnel to ensure compliance with established rules, regulations and procedures. Conducted on the job training for new officers. Monitored security posts, patrols living areas, grounds and buildings and observed offender behaviors and effectiveness of officers. Prepared and submitted reports on offender violations, unusual behaviors, and security breaches. Promoted rehabilitation by attempting to modify offender's social attitude and discourage undesirable behaviors and encourage worthwhile activities.

Correction Officer I

Missouri Department of Corrections
09.2015 - 10.2017
  • Maintained security in buildings, towers and other post at an adult correctional facility. Responded to emergencies and altercations to gain physical control of offenders. Supervised movement of offenders inside and outside of the facility. Conducted counts and searches of offenders and their living quarters. Escorted and transported offenders to predetermined locations. Supervised offenders during work activities, recreational and religious activities and conducted inspections for health and safety hazards. Prepared and submitted reports on violations, unusual behaviors and security breaches.

Paraprofessional

Woodward – Granger Community School District (Grandwood)
08.2012 - 08.2014
  • Taught functional academics and living skills, social and vocational skills and provided positive behavior and intervention supports to students. Escorted students with on and off campus activities which were beneficial in ensuring positive growth and skill development. Assisted with community activities such as Special Olympics and provided one on one support to students as needed.

Education

Associates in Science/Associates in Arts - Criminal justice

Des Moines Area Community College
Ankeny, Iowa
05.2009

Skills

  • Ability to exercise good judgment in evaluating situations and making decisions
  • Ability to effectively communicate verbally and in writing
  • Ability to establish and maintain effective working relationships with co-workers, representatives of other organizations, volunteers, and the general public
  • Ability to prioritize tasks, meet deadlines and handle multiple projects simultaneously
  • Ability to learn new technical skills quickly and adapt to changes

Affiliations

  • Board Member for House of Hope (Women and Children’s Domestic Violence Shelter)
  • Lexington, MO
  • September 2019 - April 2022
  • Midwest Gang Investigators Association
  • 2022 – 2025

Certification

  • Missouri Department of Corrections Custody Basic
  • Missouri Department of Corrections Division of Probation and Parole Basic Training
  • Missouri Department of Corrections Crisis Intervention Team
  • Probation and Parole Use of Force Training
  • Probation and Parole Firearms Certification
  • Probation and Parole Annual FATS (Firearms Training Simulator)
  • NARCAN Administration
  • CPR, First Aid and AED Certification
  • Boonville Correctional CERT team (Corrections Emergency Response Team)
  • Criminal Justice Information Service MULES/NCIC (Missouri Uniform Law Enforcement System) Training
  • Boonville Missouri Fire Department - Volunteer Fire fighter
  • Missouri Peace Officers Association
  • 2023 Midwest Gang Investigators Association
  • Human Trafficking 2022 Conference
  • Missouri Corrections Association and University of Central Missouri
  • Human Trafficking Interdiction
  • Human Trafficking Training Center (Dan Nash)
  • Active Threat Training with High Risk Unit Iowa 5th Judicial District Department of Corrections

Timeline

Probation and Parole Officer II

Iowa 5th Judicial District Department of Corrections
07.2024 - Current

Residential Officer

5th District Iowa Department of Corrections
03.2024 - 07.2024

Probation and Parole Officer II

Missouri Department of Corrections
06.2021 - 03.2024

Corrections Case Manager

Missouri Department of Corrections
06.2019 - 06.2021

Specialized Support

Specialized Support Services
06.2019 - 06.2021

Correction Officer II (Sergeant)

Missouri Department of Corrections
10.2017 - 06.2019

Correction Officer I

Missouri Department of Corrections
09.2015 - 10.2017

Paraprofessional

Woodward – Granger Community School District (Grandwood)
08.2012 - 08.2014

Associates in Science/Associates in Arts - Criminal justice

Des Moines Area Community College
Louann Najera