Lou Ann Piens

• I have twenty-five years’ experience in administrative clerical role as Nursing Staffing Coordinator
• Involved in development and implementation of Nurse Electronic Assignment Tool (NEAT) and assisted with educating nurses and staff to the program through hands on training and in-service presentations

Allocate nursing resources for 52 inpatient hospital units on a shift-by-shift basis in a fast-paced environment with attention to detail while meeting all deadlines

• Collaborate with nursing supervisors and charge RNs to meet staffing needs based on identified patient care needs and recommended staffing reports
• Communicate placement of available staff with charge RNs and notify staff of assignments
• Collect, analyze and prioritize high volumes of detailed information with accuracy and attention to detail while maintaining and updating employee schedules for timekeeping and budget analysis
• Orientate nurse managers, nursing supervisors, and charge RN staff in staffing practices and procedural guidelines as well as new employees.
• Utilize ANSOS scheduling software to enter and update individuals’ schedules for 52 inpatient hospital units we staff.
• Assisted management in variety of administrative duties including preparing presentations and spreadsheets, transcribing meeting minutes, meeting with staff and nurse managers to resolve conflicts and misunderstandings, rewriting policies and procedures, and organizing and managing data related to staffing/ scheduling.
• Excellent customer service skills, ability to multitask, telephone etiquette and experience handling large volume of telephone calls each shift, flexible and able to switch from one task to another easily.
• Experience using Microsoft Office, Word, Outlook, Excel and Power Point while performing various administrative tasks

• Assisted individuals with Developmental disabilities with their daily living but not limited including bathing, oral hygiene, dressing and grooming
• Development and implementation of behavioral programs for individuals with Developmental disabilities
• Prepared medication doses accurately by following medication administration record written by healthcare providers. Reviewed medication orders for accuracy and completeness before administering medication.
• Charted daily medications, behaviors, and wrote a summary of all implemented programs and activities for individuals.
• Development of staff schedules
• Prepared timecards for payroll.

• Obtained and compiled soil reports for septic systems, prepared, and processed permits for sewer, water and septic system installations
• Reconciled accounts receivable and payable, maintained inventory levels, prepared customer statements
• Total and process timecards for payroll, calculated withholdings, issued checks, maintained records, and processed quarterly reports for state and federal withholdings
• Compiled pricing quotes of material and equipment for job quotes and inventory.