LouAnn Santaniello

I would like to work in a fun, congenial environment also working with others, but have no problem with working independently. Learning new things is always a welcome challenge. Qualifications: customer service skills, experience in data entry, office skills such as but not limited to data entry, faxing, filing, copying, etc. Also familiarity with airway bills and bills of lading in regards to the freight forwarding industry. Other skills include experience with meeting deadlines and working in a fast paced environment, Multi-tasking, customer service, with people both nationally as well as international. Recently was with Boston Fan Expo, for the first couple of nights greeted celebrity guests at the airport and helped escort them to their awaiting vehicle to get them to their hotels safely and in a timely manner. Final day with the Expo the job was to usher guests into panels and checked for armbands as well as worked the ticket booth early in the the day to check tickets and give appropriate armband as stated on ticket. Motivated customer service with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable interactions. Efficient Ticket Agent with 6 years of experience in fast-paced environments. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies. Established methods for streamlining ticket sales and cashier operations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Outgoing Reservation Agent recognized for using up-selling techniques to maximize revenue in various industries. Adept at educating incoming guests of facility amenities and providing guidance on entertainment and restaurant venues. Ready to do the best. The current Supervisor at current job always says I can sell snow to an Eskimo and I've just always put everything into Every job I ever had.

Unfortunately, I can only work part-time due to my disability. I Do work the max that I can. I prefer to keep busy and active.