Microsoft Office
Louann Thompson
Accounts Receivables
Aiken,SC
Summary
Looking to obtain a position that allows me to work remotely from home. Committed job seeker with a history of dedication that will meet the company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Precise Accounting Clerk with ten plus years of expertise in health care financial management and QuickBooks use. Personable with dedication to exceeding goals, modernizing systems, and closely managing account documentation. Expert in account reconciliation.
Overview
37
37
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
Work History
Accounts Receivables
Right at Home-CSRA
02.2023 - 12.2023
- Invoicing private pay clients, Long Term Care Insurance, Humana, Lower Savannah Council of Government, One Call and private benefactors, depending on who is the primary pay source
- Payment reconciliations, third party billing when necessary
- Collection on all accounts when past due
- Posting all payments to billing software Clear Care and QuickBooks
- Reconciliation of all bank statements and credit cards and data enter all charges and deposits into QuickBooks
- Experience reconciling all EOBs for VA, DOE, and LTC Insurances
- Generate all financial reports to submit to management.
- Process checks for payment, enter payment type for each transaction.
- Monitor all electronic transactions for timely filing and prompt payments.
- In the short time I had been employed by Right at Home I had reduced the AR Aging by over 50%.
- I have identified accounts that need to be written off and those that should go to collections after exhausting all other options for payment.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Prepared financial statements to provide results of operations, financial position and cash flow.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Entered figures using 10-key calculator to compute data quickly.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Streamlined accounts receivable processes through automation, reducing time spent on manual tasks.
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
- Input financial data and produced reports using Quickbooks.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Monitored accounts to verify compliance with payment terms and schedules.
- Generated monthly accounts receivable reports to submit developments for management review.
- Handled day-to-day accounting processes to drive financial accuracy.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts
Administrative Assistant
Schooner Hill Administrative Services
05.2012 - 12.2023
- Self-Proprietor
- I have been working as a subcontractor (1099) on a as needed basis doing all types of office administrative tasks for several types of small businesses.
- Bookkeeping, data entry, scheduling shipping and receiving, payroll and web site maintenance.
- Accounts receivable and payables
- Prepared and maintained office filing systems, including paper and electronic files.
- Processed incoming and outgoing mail and distributed to appropriate staff members
- Coordinated travel arrangements for staff members as needed
- Provided administrative support to management team by scheduling meetings, preparing agendas, taking meeting minutes, and maintaining records
- Provided travel support to those gone out to sea
- I would research and book lodging, rental cars, and travel for the crew on the Belle Aventure when the boat was dispatched throughout the northern east coast of New England, USA
- Provided customer service in a call center environment for the Wreaths of Maine
- I took orders over the phone, plus returns and defective items
- Processed the orders for shipment
- Maintained all the shipping files
- Maintained the Wreaths of Maine website during the Christmas selling season
- Processed orders that came in electronically and downloaded that information into 2 different computer programs in order to print shipping invoices and labels.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Created and maintained databases to track and record customer data.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
Medical Billing Specialist
Sheepscot Bay Physical therapy
09.2011 - 05.2012
- Medical billing and collections
- Follow up on all denials and resubmittals.
- Posting payments, setting up payment plans and submitting payroll.
- Monitored changes in payer requirements, adjusting billing practices accordingly to minimize disruptions in the revenue cycle.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Filed and updated patient information and medical records.
- Maintained accurate records of customer payments.
- Verified insurance of patients to determine eligibility.
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.
- Increased overall efficiency of the billing department by regularly auditing internal procedures and suggesting improvements.
- Processed vendor and supplier payments on weekly basis.
- Audited and corrected billing and posting documents for accuracy.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Identified and resolved patient billing and payment issues.
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
- Responded to customer concerns and questions on daily basis.
- Located errors and promptly refiled rejected claims.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Served as a subject matter expert on medical billing matters, providing guidance to colleagues on complex cases or unique situations.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Posted and adjusted payments from insurance companies.
- Utilized various software programs to process customer payments.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Used data entry skills to accurately document and input statements.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Posted payments and collections on regular basis.
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
- Processed vendor and supplier payments on weekly basis
- Posted payments and collections on regular basis
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered
Secretarial Assistant
Maine State Prison
04.2007 - 07.2011
- Provided direct support to the Deputy Wardens and Warden of the Maine State Prison
- Over saw a small office of six employees
- Worked on staffing issues and created the staffing matrix for the Security Officers, Sargent's, and Captain's at the Maine State Prison
- Took dictation at all meetings, transcribed notes for investigations, and provided clerical support for 3 Deputy Wardens
- Scheduled computer training for all new hires and those who had access to computers
- Sat on many boards requiring a panel of people for various issues
- From Environmental to building codes and violations
- Ran background checks on visitors, employees, and any visitor groups requesting admission to the Prison
- Conducted video court
- Set up times with the Judicial branches throughout the state of Maine and made sure the proper people were in attendance.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Established administrative work procedures to track staff's daily tasks.
- Managed appointment scheduling for multiple staff members, ensuring smooth daily operations.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Offered technical support and troubleshot issues to enhance office productivity.
- Reduced supply costs by regularly reviewing inventory levels and negotiating competitive pricing with vendors.
- Answered multi-line phone system and enthusiastically greeted callers.
- Volunteered to help with special projects of varying degrees of complexity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Coordinated travel arrangements and accommodations for executives, reducing costs and increasing satisfaction.
- Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Streamlined document preparation through the use of templates, resulting in consistent formatting across all materials.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Composed inter-office correspondence and provided product and service information to customers.
- Screened visitors and issued badges to maintain safety and security.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Ensured smooth transitions during executive absences by managing delegated tasks efficiently and proactively addressing issues that arose during their absence.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Collaborated with team members on various projects, contributing to successful outcomes.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Facilitated clear communication between departments by drafting professional memos and correspondence.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Developed office procedures to improve workflow efficiency, resulting in reduced operational expenses.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Improved data accuracy by diligently maintaining databases and spreadsheets with up-to-date information.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Created and updated records and files to maintain document compliance.
- Maintained daily report documents, memos and invoices.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Created and updated records and files to maintain document compliance
- Maintained company handbook to outline policies and provide insights to company mission and values
Accounts Receivable Clerk
Seven Hills Foundation
10.2000 - 10.2006
- Responsible for billing monthly to the State of Massachusetts
- Contractual contracts reviewed by state agencies such as Department of Mental Retardation, Department of Social Services, Department of Education, Massachusetts Commission for the Blind, Massachusetts Rehab Commission, and all Municipal billings
- Direct support to the COO and the CFO
- Reviewed all payer reimbursements and followed through with collections
- Monitored all cost reimbursement contracts against profit and loss statement and made necessary recommendations for spending down and future programmatic expenses
- Provided Notary services when requested
- Served as payroll back up when senior payroll clerk was on leave.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
- Generated monthly accounts receivable reports to submit developments for management review.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Prepared financial statements to provide results of operations, financial position and cash flow.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review
- Optimized workflow processes within the department, enhancing overall productivity levels among team members
Medical Billing Assistant
Hubbard Regional Hospital
07.1999 - 10.2000
- Responsibilities include billing Medicaid, Blue Cross, Tricare, and Private auto insurances
- Reconciled payments, journal entries and execution of correspondence with insurance companies and attorneys
- Tracked billing data for prompt payment of accounts receivable.
- Maintained professional demeanor while communicating with patients or insurance companies to resolve payment issues, fostering positive relationships.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Adhered to established standards to safeguard patients' health information.
- Filed and updated patient information and medical records.
- Utilized various software programs to process customer payments.
- Supported the reduction of claim denials by maintaining up-to-date knowledge of insurance guidelines and regulations.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Maximized reimbursement opportunities by staying current on industry trends and new billing procedures.
- Audited and corrected billing and posting documents for accuracy.
- Responded to customer concerns and questions on daily basis.
- Collaborated with customers to resolve disputes.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Improved patient satisfaction by accurately processing medical bills and promptly addressing inquiries.
- Collaborated with healthcare providers to obtain necessary documentation for accurate claim submissions.
- Handled account payments and provided information regarding outstanding balances.
- Reduced billing discrepancies by diligently reviewing medical coding and ensuring accuracy in data entry.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Verified insurance of patients to determine eligibility.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Participated in staff trainings to enhance team performance in medical billing operations consistently.
- Used data entry skills to accurately document and input statements.
- Worked flexible hours across night, weekend, and holiday shifts.
- Applied effective time management techniques to meet tight deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Communicated with insurance providers to resolve denied claims and resubmitted
- Created improved filing system to maintain secure client data
- Posted payments and collections on regular basis
- Liaised between patients, insurance companies, and billing office
Call Center Representative
Prosource
08.1995 - 08.1999
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Boosted customer service satisfaction ratings through consistent quality control.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded proactively and positively to rapid change.
- Managed timely and effective replacement of damaged or missing products.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Identified opportunities for upselling products or services, resulting in increased revenue generation for the company.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner
Customer Service Cashier
Service Merchandise
09.1986 - 06.1995
- Used POS system to enter orders, process payments and issue receipts.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Referred to price sheets and special sale bulletins to enter price changes.
- Operated cash register to record transactions accurately and efficiently.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Handled cash with high accuracy and took care to check bills for fraud.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Ensured timely resolution of any discrepancies encountered during daily financial audits.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Maintained accurate records of customer transactions for reporting purposes.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Worked effectively in fast-paced environments.
- Referred to price sheets and special sale bulletins to enter price changes
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures
- Operated cash register to record transactions accurately and efficiently
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
Education
Some College (No Degree) - Medical Office
Salters Secretarial School
Worcester, MA 07.1998 - 09.1999
Some College (No Degree) - Accounting And Business Management
Quinsigamond Community College
Worcester, MA 09.1986 - 06.1995
Skills
Adaptability and Flexibility
Certification
Medical Office Certificate
Activities
I enjoy showing and training dogs. I show obedience, rally, conformation, and agility rings.Volunteered for the Massachusetts 4H program. Sat on the board of equine advisory council.My hobbies include photography and graphic arts.Affiliations with many equine and canine groups.
References
- Anjilah Clawson, HR Director, Right at Home- CSRA, 2130 Woodside Executive Court, Aiken, SC, 29805, 1-803-215-1397
- Gretchen Anderson-Fish, 327 S. Main St, Morrill, ME, 04952, 1-207-790-0651
- Catherine Brassard, 400 Greengate Circle, Aiken, SC, 29803, 207-687-9033
- Capt. David Thompson, Belle Aventure Marine Limited, 2388 Winslow's Mills Rd, Waldoboro, ME, 04572, 207-350-5989
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop a staffing matrix for 1500 employee spreadsheets.
- Documented and resolved billing issues which led to reducing the Ar Aging report by 50%.
Software
Photoshop
Lightroom
Adobe PDF
Access
QuickBooks
Interests
Photography
Dog Training
Dog Showing
Traveling
Gardening
dog training
I have 3 dogs that I train. All three are at different levels in their training. 1 dog has competed to the advanced level of AKC rally. I have another dog that preforms tricks and fitness exercises and has earned her bronze status in AKC. My 3rd dog is a puppy just starting out. I compete at many different types of dog competition's.
Timeline
Accounts Receivables
Right at Home-CSRA
02.2023 - 12.2023
Administrative Assistant
Schooner Hill Administrative Services
05.2012 - 12.2023
Medical Billing Specialist
Sheepscot Bay Physical therapy
09.2011 - 05.2012
Secretarial Assistant
Maine State Prison
04.2007 - 07.2011
Accounts Receivable Clerk
Seven Hills Foundation
10.2000 - 10.2006
Medical Billing Assistant
Hubbard Regional Hospital
07.1999 - 10.2000
Some College (No Degree) - Medical Office
Salters Secretarial School
07.1998 - 09.1999
Call Center Representative
Prosource
08.1995 - 08.1999
Customer Service Cashier
Service Merchandise
09.1986 - 06.1995
Some College (No Degree) - Accounting And Business Management
Quinsigamond Community College
09.1986 - 06.1995