LouAnne Bridger
Washougal,WA
Summary
Critical thinker with 16 plus years' experience in data analyzing, customer service care and organizational efficiency. Assisted leadership by transcribing accurate documentation. I am highly skilled in multiple computer programs, for example: Microsoft Excel, Outlook, Microsoft Power point, Microsoft Teams, Microsoft Word, Microsoft office and electronic medical records (EMR) & CMS Nextech, Careconnect, and FIIX. I provide superior customer service and I work well with a diverse group with excellent interpersonal communication skills.
Overview
15
15
years of professional experience
Work History
Maintenance Analyst
Interstate Meat Distributors
Clackamas, Oregon
10.2021 - Current
- Create standards and procedures to optimize efficiency and reduce overhead waste
- Managing inventory by ordering, logging inventory, data entry and analysis, auditing, and locating
- Communicating with vendors to get quotes, parts, and any other needed information
- Prepare predicted maintenance work orders by kitting the necessary parts
- Organize inventory in an efficient manner.
Ophthalmic Scribe & Ophthalmic Technician
Peace Health Medical Group Eye Care
Vancouver, Washington
04.2018 - 10.2021
- Deliberate and design strategies to optimize office efficiency, produce practical solutions, and reduce overhead waste
- Assist in maintaining successful office flow by preparing schedules
- Collect information requested by leadership to help best care for customers
- Accompanying the leader and transcribing notes during the meeting with the customer
- Assist with educating customers on the best course of action to give them the best results
- Assisting the leader with any procedures that the customer needs
- Customer work up - History/Medication/Manual Refraction/EPIC/Diagnostic Testing/IOP Check /Check VA and Motility/Refill Rx
- Responsible for when preventative maintenance needs to be performed and scheduled for equipment.
Administrative Assistant
Peace Health Medical Group Eye Care
Vancouver, Washington
12.2012 - 03.2018
- Assist customers in scheduling and utilizing CMS to validate data for organization
- Administrative duties, for example: Data Entry, inventory control, transcribing notes, coordinating leadership schedules
- Worked with vendors and suppliers to obtain critical data
- Answering multiple call switchboard
- Scheduling meetings between leaders and customers
- Updating and adding new customers.
Administrative Assistant
Eye Consultants
Spokane, Washington
09.2012 - 12.2012
- Checking in and outpatients
- Checking patient's insurance
- Answering phones
- Scheduling appointments.
Patient Services Representative
Vancouver Eye Care
Vancouver, Washington
04.2011 - 08.2012
- Greeting patients, checking them out
- Verifying insurance and collecting co-pays
- Operating call center switchboard; Scheduling appointments
- Ordering contacts, processing contact orders, ordering supplies and verifying insurances
- Assistant contact lens tech.
Pharmacy Technician
Kaiser Permanente
Longview, Washington
10.2010 - 12.2010
- Taking prescription orders
- Scanning, labeling, and counting medications for patients
- Cash handling and customer service
- Answer phone calls.
Sales representative
Dollar Tree
09.2009 - 08.2010
- Cash Handling
- Customer Service
- Stocking Merchandise.
Education
BBA - Business Management, Logistics and Supply Chain Management
Southern New Hampshire University
02-2026
Pharmacy Technician License -
Apollo College
06.2010
Skills
- Team Leadership
- Customer focused care
- Office Efficiency
- Innovation
- Cost reduction
- Microsoft Outlook
- Microsoft Power Point
- Microsoft Teams
- Microsoft Word
- Electronic Medical Records (EMR)
- Type 80 WPM
- Excellent Communication Skills
- Proficient in CMS Software
- Coordinating with maintenance team
- Creating standards and procedures
- Acting as a liaison
- Analyzing and resolving implementation conflicts
- Information Gathering
- Report Preparation
- Documentation And Reporting
- Analytical Thinking
- Relaying Complex Information
- MS Excel
- Policy improvements
- Stock control
- Shipping and receiving
- Returns processing
- Problem-solving skills
- Inventory Management
- Shipping coordination
- Inventory Auditing
- Ordering parts
- Vendor Relations
- Catalog and parts familiarity
- Verbal and written communication
- Email Communication
- Team Collaboration
- Inventory Reconciliation
- Vendor Management
- Material Handling
- Inventory Control
- Customer Service
- Inventory Tracking
- Data Management
- Records Management
- Inventory Counts
- Digital and Physical Counts
- Stock replenishment
- Basic Math
- Stocking and Organization
- Audit processes
- Attention to Detail
- MS Office
- Heavy Lifting
- Ordering Supplies
- Inventory organization
Accomplishments
- Applied Marketing Strategies
- President's List Fall of 2023
- President's list Winter of 2024
- Member of National Society of Leadership and Success (NSLS)
- Member of Alpha Sigma Lambda due to academic achievement
Affiliations
- Baseball Coach
References
References available upon request.
Languages
English
Native language
Interests
Reading, Baseball, Football,
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePaid time offHealthcare benefitsPersonal development programsPaid sick leave401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's a dangerous business, Frodo, going out of your door. You step into the road, and if you don't keep your feet, there's no knowing where you might be swept off to.
Bilbo Baggins
Timeline
Maintenance Analyst
Interstate Meat Distributors
10.2021 - Current
Ophthalmic Scribe & Ophthalmic Technician
Peace Health Medical Group Eye Care
04.2018 - 10.2021
Administrative Assistant
Peace Health Medical Group Eye Care
12.2012 - 03.2018
Administrative Assistant
Eye Consultants
09.2012 - 12.2012
Patient Services Representative
Vancouver Eye Care
04.2011 - 08.2012
Pharmacy Technician
Kaiser Permanente
10.2010 - 12.2010
Sales representative
Dollar Tree
09.2009 - 08.2010
BBA - Business Management, Logistics and Supply Chain Management
Southern New Hampshire University
Pharmacy Technician License -
Apollo College
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