Loubert Louis
Miami,Fl
Overview
18
18
years of professional experience
1
1
Certification
Work History
Forklift Operator
C&S Wholesale Grocers
01.2019 - 08.2025
- Operating a forklift to transport merchandise to designated locations in the warehouse
- Accurately tracking inventory utilizing a handheld computer and other necessary
Printing Press Operator
Wilen Direct
08.2016 - 06.2018
- Maintained paper on the printing press by loading and splicing paper rolls to promote continuous runs on the press.
- Load Correct paper rolls on slitting machine
- After cut to size loaded cut paper on pallets.
- Loaded and prepared two ton paper rolls in the back end of a printing press.
- Roll tender-load paper constantly and consistently for printing press to continue production.
- Order and load paper on press check quality.
- Load paper into printing press.
- Load paper into the presses.
Intake Specialist
Youth Entertainment
02.2010 - 06.2015
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Educated clients about available resources within the organization, empowering them to make informed decisions regarding their care options.
Customer Service Representative
Alorica Calling Center
03.2007 - 08.2010
- Handles incoming calls or inquiries from prospective customers or clients.
- Assists customers effectively by solving customer disputes.
- Provides customer additional information or explains services.
- Discusses products offered and ensures customer satisfaction.
Education
Bachelor - Communications
Brown Mackie College
Miami, FL05.2010
High School Diploma -
American Academy Senior High
Miami, FL05.2005
Skills
- Forklift
- Warehouse Associate
- Barcode scanning
- OSHA training
- Inventory reporting
- Basic math aptitude
- Maintenance and repair
- Business ethics
- Staff management
- Process management
- Production scheduling
- Production reporting
Certification
Forklift Certification
Timeline
Forklift Operator
C&S Wholesale Grocers
01.2019 - 08.2025
Printing Press Operator
Wilen Direct
08.2016 - 06.2018
Intake Specialist
Youth Entertainment
02.2010 - 06.2015
Customer Service Representative
Alorica Calling Center
03.2007 - 08.2010
Bachelor - Communications
Brown Mackie College
High School Diploma -
American Academy Senior High
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