Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darcie Tortorella

Summary

Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Efficient PAS Rep competent in handling scheduled and unscheduled patients. Coordinates schedules and bed assignments effectively using Epic. Successful at resolving paperwork and operational problems to complete timely registrations. Documents critical data elements consistently to facilitate proper identification and billing for each patient. Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Registration Clerk

Umass Healthalliance Hospital
03.2008 - Current
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
  • Explained form wording to patients to help each understand information required.
  • Operated standard office software applications to compile data and prepare information and correspondence.

Finance Assistant

Baker Cadillac
04.1996 - 03.2006
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Reported financial data and updated financial records in ledgers and journals.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Managed office inventory and ordered new supplies when items were running low.

Education

No Degree - Mass Communications

Newbury College
Brookline, MA

High School Diploma -

Leominster High School
Leominster, MA
06.1994

Skills

  • Registration Management
  • Records Maintenance
  • Medical Terminology
  • Patient Scheduling
  • Patient Registration
  • Demographics Information
  • Registration Documents
  • HIPAA Procedures
  • Registration Coordination
  • Payment Processing
  • Registration Requirements
  • Insurance Verification
  • Verification and Eligibility
  • Critical Thinking
  • Processing Admissions and Discharges
  • Verbal and Written Communication
  • Patient Transfer Coordination
  • Call Transfers
  • Maintaining Documents and Records
  • Patient Greeting
  • Registration Data Intake
  • Emergency Room Services
  • Patient Discharging
  • Admissions and Registrations
  • Medicare Regulation

Timeline

Registration Clerk

Umass Healthalliance Hospital
03.2008 - Current

Finance Assistant

Baker Cadillac
04.1996 - 03.2006

No Degree - Mass Communications

Newbury College

High School Diploma -

Leominster High School
Darcie Tortorella