Raised and born in Haiti, came to the U.S. in 2022 to finish high school and start college. I’m always disciplined and focus on my tasks and I always get work done in time.
Overview
1
year of professional experience
Work History
Amazon
Warehouse Worker
05.2024 - Current
Job overview
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Publix
Customer Service Representative
07.2023 - 03.2024
Job overview
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
In charge of giving cashiers and baggers tasks and making sure they completed them according to Publix standards
Education
Chattahoochee Technical College
Marietta, GA
Associate Of Applied Science from Business Management
University Overview
Dean's List [fall 2023]
Honor’s list
[3.84] GPA
Skills
Picking and Sorting
Self-Motivated and Disciplined
Cleaning and Organizing
Customer Service
Problem-solving abilities
Active Listening
Languages
French
Native or Bilingual
Haitian creole
Native or Bilingual
Timeline
Warehouse Worker
Amazon
05.2024 - Current
Customer Service Representative
Publix
07.2023 - 03.2024
Chattahoochee Technical College
Associate Of Applied Science from Business Management