Louie Aguirre
Watsonville,CA
Summary
DEDICATED OPERATIONS MANAGER WITH OVER 10 YEARS OF EXPERIENCE IN SALES, OPERATIONS, AND CUSTOMER SERVICE, KNOWN FOR CONSISTENTLY SURPASSING TARGETS BY COMPLETING TASKS EFFICIENTLY THROUGHOUT A DECADE-LONG CAREER.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Planner and Coordinator
The Event Company
08.2016 - Current
- Worked with clients to understand requirements and preferences and proposed ideas to improve success of each event.
- Oversaw logistics, timelines, and vendor coordination to execute high-quality experiences for attendees and stakeholders.
- Collected feedback from attendees and stakeholders to identify areas of improvement and implement enhancements for future events.
- Established and maintained budgets for each event, managing all tasks to avoid overspending.
Operations Manager
High Camp Supply
03.2020 - 08.2022
- Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements.
- Taught employees to problem-solve independently and meet targets through successful training programs.
- Established new customer relationships to generate more business and enhance profitability.
- Provided daily direction for operations staff based on current priorities.
Dispatcher/ Administrative Office Assistant
Courtesy Cab
01.2016 - 12.2019
- Promptly and courteously responded to client calls and emails
- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
- Set up and confirm meetings with all parties involved
- Maintained office schedule by picking up and delivering items as needed
- Confirmed upcoming appointments and addresses with clients
- Maintained a clean and organized work space
Cashier/ Customer Service
The Home Depot
07.2014 - 08.2016
- Maintained knowledge of store products and services to offer quality recommendations to customers.
- Collaborated with sales associates or supervisors to address customer inquiries and resolve complex issues.
- Balanced cash register to maintain financial accuracy and accountability.
Education
Associates - Liberal Studies
Cabrillo College
Aptos, CA06-2016
Skills
- Relationship Building
- Customer Service
- Client Communication
- Staff Training
- Drive Sales
- Schedule Building
- Bilingual
Certification
- Food Handler Certification
- Dispatcher Certification
LANGUAGES
Spanish
English
Timeline
Operations Manager
High Camp Supply
03.2020 - 08.2022
Event Planner and Coordinator
The Event Company
08.2016 - Current
Dispatcher/ Administrative Office Assistant
Courtesy Cab
01.2016 - 12.2019
Cashier/ Customer Service
The Home Depot
07.2014 - 08.2016
Associates - Liberal Studies
Cabrillo College