Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Louie Garcia

Montebello,CA

Summary

Dynamic Patient Resources Worker from Los Angeles General Hospital, adept in the application of Resources Management. Excelled in addressing patient / client low cost or no cost Federal, State and local programs e.g., Medicare, Medical and Ability to Pay Program(s) to the limited income population. Ensuring clear communication across diverse client bases with respect and dignity approach to enhance and maintaining good health to members of the community. Demonstrates strong analytical, communication, and teamwork skills to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple tasks and priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficient and passionate job seeker with strong organizational skills eager to secure Patient Relations Representative position. Ready to help team achieve company goals. Equipped with strong willingness to learn new tasks. Poised to contribute to team success with enthusiasm and dedication and achieve positive results. Ready to tackle new challenges and advance organizational objectives.

Overview

23
23
years of professional experience

Work History

Patient Resources Worker

Los Angeles General Hospital
05.2002 - Current
  • Followed instructions and procedures to complete assigned tasks.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately, maintaining a 3 day forecast.
  • Developed strong cooperative relationships with coworkers and managers, elevating unresolved issues.
  • Addressed and resolved customer complaints in polite and professional manner, managed approximately 20 incoming calls per day from clients and clinics staff.
  • Worked different stations to provide optimal coverage and meet production goals, volunteering and substituting unmanned stations.

Education

Some College (No Degree) - Criminal Justice / Law

California State University - Los Angeles
Los Angeles, CA

Skills

  • Customer Relations
  • Resource Management
  • Fluent in Spanish (speak, read and write)
  • Call Center Operations
  • Problem-solving abilities

Languages

Spanish
Professional Working

Timeline

Patient Resources Worker

Los Angeles General Hospital
05.2002 - Current

Some College (No Degree) - Criminal Justice / Law

California State University - Los Angeles