Khoa (Louie) Tran
Sales Leader
Cedar Park,TX
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
17
17
years of professional experience
5
5
Certifications
4
4
Languages
Work History
Head of Sales
QuickStart Inc
Austin, TX
05.2020 - Current
- Develop and manage overall sales strategy in B2B, B2E, B2G, and SLED space for the organization, reporting directly to the CEO Win new business and increase revenue of enterprise and SLED in selling IT training solutions and certifications in InfoSec, Microsoft, AWS, NetApp, Cisco, etc
- Hire, coach, and build sales plans for Account Executives, BDRs, CSMs, and
- Channel Managers to exceed target goals Build strategic partnerships to grow the B2B business and develop the channel program Manage sales process from initial contact through fulfillment
- Interpreted sales and pricing policies to departmental personnel and customers.
- Researched competitors' activities and products to uncover new trends
Senior Business Consultant
TPX Communications
Austin, TX
03.2019 - 04.2020
- Trusted advisor offering in Network Security, Unified Communications, Data
- Circuits, Disaster Recovery, and other IT solutions to Enterprise and SLED accounts Exceeded quota within the first 2 months in role
- Actively prospected through cold calling, networking, and email marketing Assisted management in coaching and motivating other consultants
Corporate Retail Manager
MetroPCS, T-Mobile
Austin, TX
10.2017 - 03.2019
- Overall management of the retail store including sales, customer service, staffing, scheduling, inventory, cash management, merchandising, and maintenance
- Lead team members to ensure monthly quotas and metrics are met Develop team associates into leaders, and prep leaders to be ready for the next level
- Store is #1 Scorecard for the South-Central Region, Texas Leading overall in all metrics on activations, accessories, 100% CSAT
Director of Sales
Charter Communications, Spectrum
Irwindale, CA
10.2013 - 10.2017
- Develop and manage overall sales strategy (in alignment with corporate strategies and plans) for assigned markets reporting to the VP of Sales
- Assist the region small business direct sales teams in their achievement of monthly and annual sales quotas
- Build internal relationships from within to deliver the best overall customer experience on fulfillment Build external relationships with vendors and community to strengthen and maximize our outreach and referral base Responsible for measuring and driving sales volume as well as increasing revenue per sale
- Coach, develop and motivate Sales Managers to achieve both individual and team objectives
- Managed an organization of approximately 60 employees with seven (7) sales managers acting as direct reports
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Launched and Piloted Channel Sales Team for California Consistently over quota, YTD region at 135
Sales Manager Business Accounts
Charter Communications
Irwindale, CA
08.2008 - 10.2013
- Led a team of Charter Business Account Executives towards achieving annual sales and retention targets Trained, coached, and evaluated performance of the sales team consisting of eight (8) direct reports
- Rolled out new products to sales team and created sales strategy to achieve product revenue goals Negotiated contracts with small to mid-sized customers as well as enterprise businesses Coordinated with engineering and construction to provide service design, financial analysis and delivery of service to customer Consistently over quota in 2010,2011,2012,2013 at 143%YTD
Business Accounts Manager
Charter Communications
Irwindale, CA
05.2007 - 08.2008
- Developed new revenue through business sales of telecommunication products Managed team of 15+ Contractors in sales Always exceeded revenue objectives, consistently at quota or above Served as Account executive to large clients such as Whittier College, California Institute of
- Technology, and the Marriott Hotels Partnered with Network Sales Engineer to create and present proposals that successfully met our customers´ communications needs
- Managed relationships and position within multiple departments of strategic accounts to maximize productivity and increase Charter’s chance of winning strategic opportunities.
Sales Events Coordinator / Retail Accounts Manager
Charter Communications
Irwindale, CA
11.2005 - 05.2007
- Successfully executed many high-profile public relations events including trade shows, conventions, and street festivals from planning to completion Conducted and led product training seminars Designed and distributed marketing materials including brochures, flyers, and posters Managed major retail accounts including Best Buy, Circuit City, and Comp USA and promoted Charter services in store.
Education
Associate of Applied Science - Computer Information Systems and Management
Cleveland Institute of Electronics
05.2001 -
Bachelor of Science - Cybersecurity and Information Assurance
Western Governor’s University
05.2001 -
Skills
Windows / Mac
Microsoft Office
Sales processes
Order management
National accounts management
Solution selling
Relationship building
New Business Development
Strategic account development
Business development and planning
Direct sales
Sales Reporting
Sales Force / CRM
Certification
CompTIA A+
Timeline
Head of Sales
QuickStart Inc
05.2020 - Current
Senior Business Consultant
TPX Communications
03.2019 - 04.2020
Corporate Retail Manager
MetroPCS, T-Mobile
10.2017 - 03.2019
Director of Sales
Charter Communications, Spectrum
10.2013 - 10.2017
Sales Manager Business Accounts
Charter Communications
08.2008 - 10.2013
Business Accounts Manager
Charter Communications
05.2007 - 08.2008
Sales Events Coordinator / Retail Accounts Manager
Charter Communications
11.2005 - 05.2007
Associate of Applied Science - Computer Information Systems and Management
Cleveland Institute of Electronics
05.2001 -
Bachelor of Science - Cybersecurity and Information Assurance
Western Governor’s University
05.2001 -