Louis A. Arona II
Crown Point,USA
Summary
Dynamic law enforcement leader with extensive experience at the United States Postal Inspection Service, excelling in team collaboration and communication. Proven track record in managing complex investigations, enhancing security protocols, and conducting threat assessments. Skilled in financial crime analysis and committed to upholding ethics and integrity in all operations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
United States Postal Inspector Team Leader / Acting Assistant Inspector in Charge
United States Postal Inspection Service
Gary, USA
01.2020 - Current
- Direct day-to-day federal law enforcement operations and administrative tasks across multiple teams of federal agents handling various types of investigations such as workplace violence, threats, assaults, robberies, homicides, financial fraud, drug trafficking and security risks.
- Effective communication and interpersonal skills with the ability to collaborate with cross functional teams, with multiple supervisors and external audiences.
- Strong analytical and problem-solving skills with the ability to recognize issues, identify trends and manage risks utilizing analytical methodologies.
- Extensive experience conducting suspect and witness interviews, suspect interrogations and report writing.
- Oversee internal investigations and collaborate with external partners regarding employee misconduct and criminal offenses.
- Collaborate with the office of chief counsel on drafting and reviewing written corrective action.
- Ensure immediate responses to security and emergency incidents and work jointly with local law enforcement and other emergency response agencies.
- Provide physical security for United States Postal Service facilities, employees and identify customer risk.
- Conduct threat assessments of workplace violence issues, promote a secure and safe workplace environment.
- Monitor and implement emergency preparedness plans surrounding disaster responses, evacuation procedures and crisis management.
- Conduct, oversee and document physical security audits of USPS facilities.
- Notify employees of security deficiencies, provide policy, corrective action and monitor for continuous improvement.
- Provide regular workplace violence prevention training for employees surrounding employee security, threats and reporting protocols, and actively listen to employees’ concerns.
- Work with the Threat Assessment Team to discuss and report current trends and issues.
- Report timely details of critical workplace violence situations to senior executives and stakeholders for situational awareness.
- Identify faulty surveillance equipment, security measures and submit requests for repairs or replacement.
- Proficient in policy, procedures, quality control and revision of internal policies to achieve optimum performance and results.
- Plan and participate in executive protection operations of the United States Postmaster General (PMG).
- Conduct advance site visits and assess security risks and prepare contingency plans for the PMG.
- Plan strategic transportation routes to and from venues for the PMG.
- Provide discreet physical security of the PMG and use critical and decision-making skills when moving about venues and surveil potential threats.
- Coordinate and manage annual compliance self-assessment reviews of various agency programs and draft corresponding action plans for deficiencies.
- Establish attainable and measurable annual performance goals for subordinates and provide regular feedback, conduct written performance evaluations, issue performance awards, and manage disciplinary actions.
- Conduct monthly meetings with subordinates to discuss ongoing matters and challenges.
- Review and approve written reports, provided feedback, and ensure compliance.
- Experience analyzing Financial Crimes Enforcement Network (FINCEN) data to identify financial crimes, evidence, suspects, assets and trends.
- Knowledge and experience conducting money laundering investigations and analyzing financial records.
- Knowledge and experience utilizing various databases, online platforms, and open-source intelligence to identify suspects.
- Experience conducting toll analysis to identify suspects, financial records and assets.
- Experience writing search and seizure warrant affidavits for residences, businesses, vehicles, phones, internet websites, servers, email accounts, social media accounts, and bank accounts.
- Experience utilizing Microsoft Outlook, Word, Excel, Publisher, PowerPoint as well as QLIK, a data visualization and dashboard solution to manage and analyze threats, risks, stats and performance.
Special Agent Group Supervisor
U.S Drug Enforcement Administration
, USA
01.2005 - 01.2020
- Served fifteen years with the U.S. Drug Enforcement Administration (DEA) with various duty assignments throughout the United States.
- Extensive criminal investigative experience in multijurisdictional and international drug trafficking.
- Experienced in conducting diversion-related investigations involving violations of the Code of Federal Regulations (CFR) by nurse practitioners, physicians and pharmacists.
- Supervised several enforcement groups in multiple judicial districts. Managed and provided direction to criminal investigators conducting sensitive criminal investigations and ensured compliance with agency policies and procedures.
- Reviewed written reports, provided feedback, ensured compliance, and approved final reports.
- Researched, planned, and coordinated investigations as well as administrative tasks to subordinates that were aligned with the agency mission.
- Conducted monthly meetings with subordinates to discuss ongoing criminal investigations and case challenges.
- Provided subordinates with attainable and measurable annual performance goals based on their level, provided regular feedback to make sure employees were on track for success, and conducted annual written performance evaluations.
- Participated in the agency hiring process of potential criminal investigator applicants. Conducted management interviews and provided feedback and hiring recommendations.
- Analyzed statistical data to identify program deficiencies and formulated strategic plans and developmental training that were aligned with agency goals to correct deficiencies.
- Conducted and supervised administrative investigations of federal agents surrounding potential official misconduct.
- Experience conducting communication wire interceptions and various search warrants such as technology devices, pharmacies, internet sites, financial accounts, residences, businesses and vehicles.
- Supervised large-scale surveillance and undercover operations both domestically and internationally utilizing confidential informants.
- Conducted investigative research to identify suspects, witnesses, financial records and evidence.
- Experience investigating money laundering violations, conducting financial analysis and utilizing statistical methodologies to identify and trace illegally obtained assets.
- Experience analyzing Financial Crimes Enforcement Network (FINCEN) data to identify financial crimes, evidence, suspects, assets and trends.
- Knowledge and experience utilizing various databases, online platforms, and open-source intelligence to identify suspects.
- Experience conducting toll analysis to identify suspects, financials and potential assets.
- Experience writing search and seizure warrant affidavits for residences, businesses, vehicles, phones, internet websites, servers, email accounts, and bank accounts.
- Experience conducting internet and dark web investigations.
- Experience with Microsoft Outlook, Word, Excel, and PowerPoint.
- Extensive experience conducting investigations and compliance reviews related to DEA registrants such as pharmacists, physicians and nurse practitioners in which the DEA registrants sold controlled substance prescriptions to individuals in exchange for money or favors.
- Utilized statistical methodologies to conduct analysis of prescription monitoring program data to identify DEA registrants who were violating the CFR by writing prescriptions for illegitimate medical purposes.
- Experience reviewing theft or loss reports and identifying potential violations of the CFR.
- Experience conducting pharmacy compliance reviews surrounding record keeping and security.
- Familiarity with HIPPA laws surrounding patient medical records, security and the means of obtaining these types of records in criminal investigations.
- Supervised a large task force of agents and personnel consisting of fourteen individuals and managed an operating budget of over $500,000.00 that covered operation expenses, overtime, equipment acquisition and other associated expenses.
Master Patrolman
East Chicago Police Department
East Chicago, USA
09.1997 - 12.2004
- Served seven years with the East Chicago Police Department with two years in patrol and five years in a specialty unit.
- Conducted crime detection and prevention, enforced Indiana state laws and city ordinances.
- Investigated homicides, assaults, threats, illegal gambling, prostitution, narcotics, and gangs.
- Conducted undercover drug purchases, interviews and interrogations, search warrants and arrests.
- Served as a Field Training Officer (FTO). Trained new probationary police officers on tactics, criminal and traffic law, agency policies and procedures, evidence handling, and administrative requirements. Reviewed written reports, provided feedback, ensured compliance, and approved final reports for official record.
- Coordinated and developed training material for public forums and law enforcement initiatives.
- Conducted research and developed the police department’s first field training program in which I developed policy and measuring mechanisms and created reports to document the probationary officer’s achievements and progression.
Education
Master’s Degree - Public Safety Administration
Calumet College of St. Joseph
Whiting, IN01.2022
Bachelor’s degree - Law Enforcement Management
Calumet College of St. Joseph
Whiting, IN01.2002
Certificate Degree - Public Safety
Indiana University Northwest
Gary, IN01.2001
High School Diploma -
Bishop Noll Institute
Hammond, IN01.1994
Skills
- Communication skills
- Ethics and integrity
- Team collaboration
- Innovation management
Certification
- Top Secret Security Clearance, United States Federal Government, Current
- First Aid, CPR and AED Certification, U.S. Postal Inspection Service - HSI, 01/2024
- EEO Initial Management Inquiry Process, U.S. Postal Inspection Service, 01/2024
- Executive Protection, U.S. Postal Inspection Service, 01/2023
- LEO Responder & Tactical Emergency Casualty Care, U.S. Postal Inspection Service, 01/2023
- Managerial Leadership Program, U.S. Postal Inspection Service, 01/2022
- Leadership Employee Development Program, U.S. Postal Inspection Service, 01/2022
- Basic Incident Command System for Initial Response, Federal Emergency Management Agency, 01/2020
- Introduction to National Incident Management, Federal Emergency Management Agency, 01/2020
- National Response Framework, Federal Emergency Management Agency, 01/2020
- Introduction to Incident Command System, 100, Federal Emergency Management Agency, 01/2020
- Group Supervisor Institute, U.S. Drug Enforcement Administration, 01/2013
- Field Training Agent, U.S. Drug Enforcement Administration, 01/2007
- DEA Special Agent, U.S. Drug Enforcement Administration, 01/2005
- Field Training Officer, East Chicago Police Department, 01/2002
- Certified Police Officer, Indiana Police Academy, 01/1997
Awards
- U.S. Postal Inspection Service Performance Award, 2022
- U.S. Postal Inspection Service Performance Award, 2024
- National High Intensity Drug Trafficking Area (HIDTA) Award, 2018
- National Organized Crime Drug Enforcement Task Force (OCDETF) Award, 2018
- DEA Performance Award, 2007
- DEA Performance Award, 2008
- DEA Performance Award, 2011
- DEA Performance Award, 2014
- DEA Performance Award, 2016
- DEA Performance Award, 2017
Language Competencies
Spanish
Professional
English
Professional
Timeline
United States Postal Inspector Team Leader / Acting Assistant Inspector in Charge
United States Postal Inspection Service
01.2020 - Current
Special Agent Group Supervisor
U.S Drug Enforcement Administration
01.2005 - 01.2020
Master Patrolman
East Chicago Police Department
09.1997 - 12.2004
Master’s Degree - Public Safety Administration
Calumet College of St. Joseph
Bachelor’s degree - Law Enforcement Management
Calumet College of St. Joseph
Certificate Degree - Public Safety
Indiana University Northwest
High School Diploma -
Bishop Noll Institute
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