Louis Bourbeau
Proven to excel in fast-paced environments, I significantly enhanced customer satisfaction at Townhouse Cafe through exceptional service and maintaining high cleanliness standards. Skilled in multitasking and workplace safety, my proactive approach and teamwork contributed to a positive dining experience, showcasing my dedication to hygiene and customer delight.
Friendly and reliable with knack for providing exceptional customer service and maintaining clean, organized environment. Combines basic maintenance knowledge with physical stamina and attention to detail. Committed to creating welcoming atmosphere and ensuring smooth daily operations.
Offering positive attitude and willingness to learn and grow in supportive environment. Brings foundational understanding of customer service principles and basic maintenance tasks. Ready to use and develop organizational skills and teamwork abilities
Work History
Porter
2 Months- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
Server
5 Months- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Counter Server
7 Months- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
- Restocked counter supplies, condiments, napkins and silverware
- Rotated food items and discarded expired items to keep food inventory fresh.
Education
High School Diploma
- 3.5 GPA
- Extracurricular Activities: Varsity Bowler
- Extracurricular Activities: Orchestra Grade 3-12