Louis Boykin
Anoka,MN
Summary
To secure a position within a property or facility that allows me to showcase my skills, experience and education in the maintenance world. I Also have strong customer service in all type of fields.
Overview
19
19
years of professional experience
Work History
Maintenance Technician
IPG Properties
Hopkins , MN
2023.09 - Current
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Provided technical support to production staff for machine troubleshooting needs.
- Followed established safety procedures when operating heavy machinery.
- Fix all needs for plumbing, bathrooms and room turns in a fast paced time.
Assistant Sales manager
Shane co
2017.11 - Current
- My main responsibility is to train, develop, and coach sales to grow the business
- Within this role I am also responsible for customer service experience while they shop, clean jewelry, or need service
- Shop work is also something I assist with when needed
- This includes sizing of rings, polishing, rhodium, replace melee, tightening of stones, and identifying issues with said jewelry
- Customer service is a big part of what we do to provide an unforgettable experience wither shopping, repairs, or just jewelry questions.
Maintenance Engineer
Double Tree by Hilton
2012.03 - 2017.11
- All maintenance was handled in-house by the engineering department
- We took care of painting, plumbing, carpentry, outside landscaping, plowing, snow removal, and room modifications.
Assistant Manager
T-Mobile (Limited)
Burnsville , MN
2011.08 - 2012.01
- Responsibilities are taking in production orders and convey them to the production team
- Ensure that the production targets are met and there is a balance in supply and demand
- Ensure that the quality standards of products are met
- Handle machinery problems if any
- Give regular production reports to superiors
- Also responsible for the overall strategic planning and direction of the company or organization and leaves the day-to-day management of the various functions to the managers.
Warehouse Worker-Forklift Driver
Menards
2011.03 - 2012.01
- Responsible for warehouse operations, such as breakdown freight and allocating to specific departments as well as loading and unloading trucks with a forklift
- Licensed to drive electric as well as propane forklifts and can also operate multiple different lifts.
Lead Sales Representative
AT & T (Midwest Cellular)
St. Louis Park , MN
2008.06 - 2011.08
- Duties include helping to train in new staff to keep them on pace product materials, paperwork, and all around customer service
- I have taken the leadership role to build a successful team in sales of the wireless industry.
Certified Test Administrator (Vue & Prometric Testing)
Keystone Computer Solutions
Maplewood , MN
2005.06 - 2008.01
- Responsibilities were to run and operate a test center of 20 or more testers at a time
- I also sent results to employer once test was complete.
Sales Manager
Shane co
- The main responsibility of sales managers is to train, develop, and build the business in a ethical way
- We facilitate trainings, touch bases, one-on-one coaching sessions, as well as any service needs of our jewelry consultants
- Lots of front-line work with customer interaction and problem resolution or solving is a big priority of the position.
Education
Attending to obtain Bachelors in Criminal Justice -
University Of Phoenix
Online, MN07.2024
Associates of Science in Criminal -
Century College
White Bear Lake, MN08.2009
Skills
- Detailed Report writings
- Knowledge in procedures and safety measures
- Strong ability to multi-task
- Knowledge in Microsoft word, Excel, Outlook, and PowerPoint
- Effective customers service and customer skills
- Fire Safety Order
- Knowledge in criminal and civil law
- Equipment Installation
- Parts Replacement
- Plumbing
- Documentation
- Commercial construction experience
- Codes Compliance
- Tool management
- Maintenance Scheduling
- Building Maintenance
- Painting
- Lighting Systems
- Heat exchangers
- Safety awareness
- Equipment Repair
- Plumbing Repairs
- HVAC Systems
- Drywall Repair
- Field maintenance
- Facility Management
Community Service
Good Will, Maplewood, MN, Volunteer, 09/2000, 01/2004, Each Saturday I helped to stock as well as helping to keep the building maintenance clean. In the busiest times I cashiered to keep business flowing at a steady pace
Timeline
Maintenance Technician
IPG Properties
2023.09 - Current
Assistant Sales manager
Shane co
2017.11 - Current
Maintenance Engineer
Double Tree by Hilton
2012.03 - 2017.11
Assistant Manager
T-Mobile (Limited)
2011.08 - 2012.01
Warehouse Worker-Forklift Driver
Menards
2011.03 - 2012.01
Lead Sales Representative
AT & T (Midwest Cellular)
2008.06 - 2011.08
Certified Test Administrator (Vue & Prometric Testing)
Keystone Computer Solutions
2005.06 - 2008.01
Sales Manager
Shane co
Attending to obtain Bachelors in Criminal Justice -
University Of Phoenix
Associates of Science in Criminal -
Century College
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