Louis Calderon

Director of Nursing for Emergency Department, Clinical Decision Unit, Chest Pain Unit, Express Care.

Director of Nursing for In-Patient Psychiatric Division.

• Collaborated with Nursing Education to create ED Nurse residency program.
• Established performance improvement project to reduced blood culture contamination. Rates went from over 5.5% to 0.6% in 2 year period
• Collaborated with Quality Department to obtain Joint Commission Sepsis Certification and in top 10% for all US hospitals for sepsis bundle compliance.
• Increased staff retention by creating culture of caring for all staff members. Started with over 30 open RN positions. Now have zero open RN positions in ED
• Received first-ever Emergency Nurse Association (ENA) Lantern Award for Mercy Hospital in July '24. This prestigious award is only given out to the best Emergency Departments in the country. This award recognizes superior leadership.
• Streamlined nursing operations by optimizing patient assignments, staffing schedules, resource allocation, and workflow process
• Developed successful multidisciplinary Throughput Committee by working in conjunction with Chief Quality Officer. Reduced "Level of Care Order to Inpatient Bed Assigned" from 346 minutes to 45 minutes.
• Served as liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
• Created shared governance committee called "Vibe" committee made up of frontline staff.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
• Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
• Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.

• Sepsis Program Coordinator
• Improved Sepsis buddle compliance from 63% to 92% over 8 month period
• Pressure Injury Committee chairman
• Responsible for creating blood transfusion quality improvement projects
• Conducted regular rounds on unit to help prepare for any regulatory reviews
• Played key role in educating staff on regulatory (JACHO, DOH) standards and compliance
• Collaborated with Stroke Coordinator on maintaining stroke certification

• Received "Nurse of Excellence" (aka Nurse of Year) award.
• Received "Savorer of Penumbra" award for excellence in stroke care
• Served as charge nurse, triage nurse, and staff nurse
• Precepted newly hired nurses to ED
• Mentored new nurses as transitioned into practice, providing guidance and support to promote professional growth.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

AICU Clinician: September 2017 to December 2018

Emergency Department Clinician: November 2016 to September 2017

Emergency Department Staff and Transport (MediVac Helicopter) Nurse: December 2013 to November 2016

• Responsible for operational leadership for urban, Level 1 Trauma Center
• Served at Incident Commander during disasters
• Responsible for helping to keep department compliant with regulatory agencies
• Managed complex medical cases while working on Suffolk County Police Medivac helicopter

• Function as charge nurse, staff nurse, and triage nurse
• Served as Triage Educator for newly promoted triage nurses
• Supervised ED during Super Storm Sandy, where organized care for over 75 patients sent to hospital from other hospitals that had to be evacuated due to storm
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
• Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.

• EMT with NYC*EMS out of St. Vincent's Medical Center
• Responded to tragic events that occurred on 9/11/2001
• Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
• Liaised with police, fire department and other emergency responders to manage emergency scenes.
• Transferred patients safely and securely to medical facilities for continued care.