Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Louis Camacho

Apopka,FL

Summary

Versatile and dependable, with a proven track record at Strive Senior Living for enhancing resident satisfaction and safety. Skilled in route optimization and emergency management, coupled with a compassionate approach to customer service. Demonstrated success in improving operational efficiency and fostering positive relationships.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Transportation Specialist

Strive Senior Living
05.2021 - 08.2024
  • Strengthened customer relations through courteous interactions with passengers, answering inquiries about routes, schedules, and fare policies.
  • Maintained accurate records of daily logs, including mileage, hours worked, incidents encountered, and mechanical checks performed.
  • Maximized fuel efficiency by monitoring vehicle performance indicators and implementing cost-saving driving techniques.
  • Assisted passengers with special needs, ensuring their comfort and accessibility during transit.
  • Enhanced transit safety by conducting thorough pre-trip vehicle inspections and addressing any maintenance issues.
  • Demonstrated adaptability by quickly adjusting to route changes or schedule alterations, ensuring minimal disruption to passengers'' travel plans.
  • Upheld company reputation for excellent service by consistently receiving positive feedback from passengers on professionalism and driving skills.
  • Exhibited strong knowledge of local geography as well as designated transit routes to ensure timely transportation of passengers to their destinations.
  • Improved passenger satisfaction by maintaining punctuality and adhering to transit schedules.
  • Reduced conflicts on board by enforcing transit rules and regulations, promoting a positive environment for all passengers.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Assisted passengers with inquiries and requests during trips.
  • Inventoried bus emergency and first aid supplies and equipment.

Caregiver

Sutton Homes
05.2020 - 05.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Liaised with key accounts to deliver targeted administrative household support.

Law Enforcement Officer

City of New York
06.1984 - 08.2004
  • Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
  • Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
  • Answered emergency calls for help from citizens and business owners.
  • Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Provided testimony in court proceedings.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Checked vehicle equipment for proper functioning prior to use.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Monitored crowded public areas and events to mitigate risk and promote safety.

Education

High School Diploma -

Benjamin Franklin High School
New York, NY
05-1982

Skills

  • Managing schedules
  • Documentation management
  • Assisting residents
  • Route optimization
  • DOT compliance
  • Respectful and compassionate
  • De-escalation techniques
  • Dependable and responsible
  • Daily living assistance
  • Emergency management
  • Planning and coordination

Certification

  • First Aid/CPR/AED Certification – American Red Cross or American Heart Association.

Languages

Spanish
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Transportation Specialist

Strive Senior Living
05.2021 - 08.2024

Caregiver

Sutton Homes
05.2020 - 05.2021

Law Enforcement Officer

City of New York
06.1984 - 08.2004

High School Diploma -

Benjamin Franklin High School

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Louis Camacho