Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Louis Castillo Yanez

Loveland,Colorado

Summary

I'm a 21-year-old individual who is eager to contribute to team success through hard work, helping others, and adapting to challenges. I have a clear understanding of the difficulty of tasks. I am motivated to learn, grow, and excel in the industry.

Overview

5
5
years of professional experience

Work History

Educator

Lululemon
11.2024 - 01.2025
  • Guest Experience
  • Cashier
  • Interacting with guests
  • Refills/stock/pullbacks
  • Online Orders
  • Seasonal

Guest Advocate

Target
10.2024 - 01.2025
  • Cashier
  • Front of the store Attendant
  • Self-Checkout
  • Customer Service
  • Stocking, Refills
  • Online Orders, Drive-up
  • Seasonal

Front Desk Agent

Hyatt Mountain Lodge
12.2020 - 06.2021
  • Check-ins & check-outs,
  • Inspections of rooms
  • Pool Closing
  • Cleaning
  • Helping people with luggage, Delivering Packages, Guiding People
  • Customer service
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.

Utility Clerk/Cashier

City Market/King Soopers
04.2020 - 06.2020
  • Cleaned
  • Cashier
  • Gathered and Pushed Carts
  • Stock
  • Self-Checkout
  • Bagger
  • Front of Store Attendant

Education

Associate of Applied Science - Applied Sciences, Business, and Accounting

Laramie County Community College
Cheyenne, WY
07.2023

High School Diploma -

Battle Mountain High School
Edwards, Colorado
05.2021

Skills

  • Organization
  • Team Management
  • Hard Worker
  • Leadership
  • Attentive to detail
  • Great under pressure
  • Problem-solving
  • Exceptional communication
  • Guest services
  • Customer assistance
  • Team collaboration
  • Cash handling expertise
  • Work ethic and integrity
  • Relationship building
  • Stocking and replenishment
  • Patience and empathy
  • Hospitality services
  • Time management skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

Soccer

Outdoors

Working out


Timeline

Educator

Lululemon
11.2024 - 01.2025

Guest Advocate

Target
10.2024 - 01.2025

Front Desk Agent

Hyatt Mountain Lodge
12.2020 - 06.2021

Utility Clerk/Cashier

City Market/King Soopers
04.2020 - 06.2020

Associate of Applied Science - Applied Sciences, Business, and Accounting

Laramie County Community College

High School Diploma -

Battle Mountain High School

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Louis Castillo Yanez