Louis Craffey
Ada,Michigan
Summary
Self-motivated professional recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.
Overview
4
4
years of professional experience
Work History
Grocery Team Member
Target
Grand Rapids, MI
03.2024 - 07.2024
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Followed proper sanitation procedures when preparing food for sale or stocking shelves with food products.
- Collaborated with team members to determine appropriate solutions for customer requests or problems.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
Shift Leader
Tommy's Express Car Wash
Grand Rapids, Michigan
06.2022 - 02.2024
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Maintained an organized work environment by delegating tasks to staff as needed.
Bag Boy
Watermark Country Club
Grand Rapids, Michigan
04.2020 - 08.2021
- Provided excellent customer service by attending to customer needs in a timely manner.
- Organized bagging area according to company standards for efficient operations.
- Assisted customers with loading bags into vehicles.
Education
Associate Degree in Business - General Business
Grand Rapids Community College
Grand Rapids, MI05-2024
Some College (No Degree) - Marketing
Grand Valley State University
Allendale, MISkills
- Store maintenance
- Customer Service
- Inventory Tracking
- Cashier experience
- Excellent Communication
- Retail Sales
- Training and mentoring
Accomplishments
- May 2023 Employee of the month at Tommy's Express Car Wash
Timeline
Grocery Team Member
Target
03.2024 - 07.2024
Shift Leader
Tommy's Express Car Wash
06.2022 - 02.2024
Bag Boy
Watermark Country Club
04.2020 - 08.2021
Associate Degree in Business - General Business
Grand Rapids Community College
Some College (No Degree) - Marketing
Grand Valley State University
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