Louis D'Agostino
Liverpool,New York
Summary
With over six years of experience in customer service and sales, experienced service provider dedicated to delivering excellent service and ensuring customer satisfaction. Strong communication skills for effective interaction with customers and addressing their needs, even in high-pressure situations. Adept at problem-solving, constantly striving to find efficient solutions.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Business Owner
Hydra Athletic
01.2025 - Current
- Company Overview: Clothing and apparel fitness line
- Clothing and apparel fitness line
SALES Development Representative
CRISENTO MARKETING
05.2024 - Current
- Responsible for calling leads and potential clients while also managing the sales team
- Cold outreaching around 100 leads a day while also handling calls from set Appointments
Sales Associate
EDST
06.2021 - 09.2023
- Responsible for cold outreach 100-120 times a day, setting appointments for closers
- Also responsible for reaching out to potential prospects who showed past interest
WAREHOUSE PERSONNEL/CUSTOMER SERVICE REP
PINE ENVIRONMENTAL
07.2019 - 06.2023
- Responsible for cleaning equipment, stocking warehouse, and assisting with shipping/receiving activities
- Answer phone and record invoices from customers
- Set delivery and pickup dates from customers
Education
BACHELOR OF SCIENCE DEGREE - Selected Studies
SUNY CORTLAND
Cortland, NY 08.2020 - 08.2024
ASSOCIATE OF SCIENCE DEGREE - Anatomy and Physiology I, Activity Planning, Intro to Kinesiology
ONONDAGA COMMUNITY COLLEGE
08.2018 - 05.2020
Skills
- Good customer service skills
- Good leadership skills
- Disciplined
- Able to adapt to change
- Self-motivated
- Team collaboration and leadership
- Business planning
- Customer service
- Business development
- Customer relations
- Verbal and written communication
- Strategic planning
Timeline
Business Owner
Hydra Athletic
01.2025 - Current
SALES Development Representative
CRISENTO MARKETING
05.2024 - Current
Sales Associate
EDST
06.2021 - 09.2023
BACHELOR OF SCIENCE DEGREE - Selected Studies
SUNY CORTLAND
08.2020 - 08.2024
WAREHOUSE PERSONNEL/CUSTOMER SERVICE REP
PINE ENVIRONMENTAL
07.2019 - 06.2023
ASSOCIATE OF SCIENCE DEGREE - Anatomy and Physiology I, Activity Planning, Intro to Kinesiology
ONONDAGA COMMUNITY COLLEGE
08.2018 - 05.2020
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