Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louis D'Agostino

Liverpool,New York

Summary

With over six years of experience in customer service and sales, experienced service provider dedicated to delivering excellent service and ensuring customer satisfaction. Strong communication skills for effective interaction with customers and addressing their needs, even in high-pressure situations. Adept at problem-solving, constantly striving to find efficient solutions.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Business Owner

Hydra Athletic
01.2025 - Current
  • Company Overview: Clothing and apparel fitness line
  • Clothing and apparel fitness line

SALES Development Representative

CRISENTO MARKETING
05.2024 - Current
  • Responsible for calling leads and potential clients while also managing the sales team
  • Cold outreaching around 100 leads a day while also handling calls from set Appointments

Sales Associate

EDST
06.2021 - 09.2023
  • Responsible for cold outreach 100-120 times a day, setting appointments for closers
  • Also responsible for reaching out to potential prospects who showed past interest

WAREHOUSE PERSONNEL/CUSTOMER SERVICE REP

PINE ENVIRONMENTAL
07.2019 - 06.2023
  • Responsible for cleaning equipment, stocking warehouse, and assisting with shipping/receiving activities
  • Answer phone and record invoices from customers
  • Set delivery and pickup dates from customers

Education

BACHELOR OF SCIENCE DEGREE - Selected Studies

SUNY CORTLAND
Cortland, NY
08.2020 - 08.2024

ASSOCIATE OF SCIENCE DEGREE - Anatomy and Physiology I, Activity Planning, Intro to Kinesiology

ONONDAGA COMMUNITY COLLEGE
08.2018 - 05.2020

Skills

  • Good customer service skills
  • Good leadership skills
  • Disciplined
  • Able to adapt to change
  • Self-motivated
  • Team collaboration and leadership

Timeline

Business Owner

Hydra Athletic
01.2025 - Current

SALES Development Representative

CRISENTO MARKETING
05.2024 - Current

Sales Associate

EDST
06.2021 - 09.2023

BACHELOR OF SCIENCE DEGREE - Selected Studies

SUNY CORTLAND
08.2020 - 08.2024

WAREHOUSE PERSONNEL/CUSTOMER SERVICE REP

PINE ENVIRONMENTAL
07.2019 - 06.2023

ASSOCIATE OF SCIENCE DEGREE - Anatomy and Physiology I, Activity Planning, Intro to Kinesiology

ONONDAGA COMMUNITY COLLEGE
08.2018 - 05.2020
Louis D'Agostino
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