LOUIS DENSON
SAN FRANCISCO,US
Summary
Accomplished professional with a diverse background encompassing customer service, financial management, and journalism. Excelled at Fogo De Chao by enhancing dining experiences through expert wine pairings, boosting sales by 21%. Demonstrated adaptability and cultural sensitivity as a travel journalist, significantly contributing to content depth. Skilled in staff training and fundraising, with a knack for leveraging financial insights to drive organizational growth.
Overview
2
2
years of professional experience
Work History
SERVER
Fogo De Chao
San Francisco, US
09.2023 - Current
- Leveraged extensive knowledge in wine pairings with dishes which contributed to boosting restaurant ratings by 18% and specialty menu item sales by 21%
- Trained 6 server staff on best practices, and provided feedback on junior staff to improve customer satisfaction
- Facilitated large and small, multilingual, groups with service and proficient knowledge of restaurant systems
TREASURER
Friends of the Greenhouse, San Francisco State University
San Francisco, US
09.2022 - Current
- Administered and monitored the financial health of the organization, overseeing all financial transactions and ensuring accuracy in reporting
- Oversaw fundraising efforts, including the planning and execution of events that increased revenue by 100% in six months
- Collaborated with board members to allocate resources effectively, supporting new initiatives and enhancing alumni relations
- Prepared detailed financial reports for quarterly and annual reviews, providing insights to the University funding board
TRAVEL JOURNALIST
IeiMedia
Arles, France
06.2023 - 08.2023
- Company Overview: Published on ieimedia.com
- Featured undergraduate journalist in Arlesian newspaper and published on ieimedia.com
- Developed personalized questionnaires in SurveyMonkey and Typeform to respondents for the publication of 11 articles for international journals and travel websites
- Managed the logistics of travel, accommodations, and scheduling while balancing deadlines for multiple editorial projects
- Demonstrated adaptability and cultural sensitivity while navigating and reporting in a foreign country, enhancing the depth and authenticity of the content
- Published on ieimedia.com
STUDENT TEACHER
San Francisco State University
San Francisco, US
09.2022 - 05.2023
- Developed and implemented lesson plans, ensuring alignment with curriculum standards and educational goals
- Coordinated outreach and student involvement events with university faculty
- Reflected on teaching practices and received feedback from mentors, continually refining instructional strategies and classroom management skills
Education
BACHELOR OF ARTS - CREATIVE WRITING
San Francisco State University
San Francisco, California05.2024
Skills
- Customer service
- Staff training
- Financial management
- Fundraising
- Journalism
- Teaching
- Cultural sensitivity
- Adaptability
Languages
- English, Native
- Mandarin, Novice
Additionalinformation - Accomplishments
Poetry published in Springer Ln Literary Magazine, 04/23 - 06/23
Timeline
SERVER
Fogo De Chao
09.2023 - Current
TRAVEL JOURNALIST
IeiMedia
06.2023 - 08.2023
TREASURER
Friends of the Greenhouse, San Francisco State University
09.2022 - Current
STUDENT TEACHER
San Francisco State University
09.2022 - 05.2023
BACHELOR OF ARTS - CREATIVE WRITING
San Francisco State University
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